Gave this place a second chance after a poor breakfast experience and really wish I hadn't wasted my time or money. Went for lunch, took over half an hour to be served a sandwich and a salad, got served after two other groups who arrived after us. Ended up having to get the food to go as, like most normal human beings on a Thursday, needed to get back to work. We were clearly disgruntled by the service and they still had the nerve to charge grat (something we didn't notice till we left). And to top things off, the sandwich was totally burnt.........maybe that's what took them so long :S
Won't ever be going back and will never recommend either.
Full of beans need to seriously reconsider their delivery system and customer service. Perhaps more than one driver or maybe tell the customer it will take a certain time for their order to be delivered. It’s obviously a popular place especially during lunch hours, so maybe compensate for the demand ?? I’ve waited up to two hours on two separate occasions for my food and that’s unacceptable. I shouldn’t heat up my lunch due to a late order.
Some of the staff there are extremely nice and understanding but there’s one or two persons there that can use the BASIC customer service training. Good food and coffee but service needs to be improved.
Good salads, but very poor customer service from the same young lady at the cashier area! Awful. Everytime I go, she's there. I wish I had gotten her name. I will find a place where I can get both; great salads and customer service. I will spend my money where I'm treated well. No matter how polite you are it isn't returned, her face always seems vexed and she seems annoyed by questions about the menu; quite uncomfortable feeling. Will not return.
This place is not worth the 4.4 review. It’s basically a Starbucks with some food and table service. Woman behind the counter kept giving me bad answers to my questions (can’t do this, ran out of receipt paper, etc). Food was average; service was mediocre at best. No flavor, no pizazz. This place is just beans and full of bs.
