Friendly's Restaurant in Marlborough

Owner not registered
Reviews
#87 From 157 in Marlborough
7.2
10 Review
Ambience
7.2/10
Food
7.2/10
Interior
7.2/10
Prices
7.2/10
Service
7.2/10
More details
Price & Cuisine
$$$ Fast Food, American
Establishment type
Restaurant
About
According to the guests' opinions, waiters serve tasty ice cream sundaes, fudge and vanilla ice cream here. This place is known for great coffee. Visitors don't like chicken wraps at this restaurant. Food delivery is a big advantage of Friendly's. A number of guests note that the staff is terrific at this place. If you want to experience enjoyable service, you should visit this place. Based on the reviewers' opinions, prices are average. You will appreciate the modern decor and pleasant atmosphere of this spot. But this restaurant has been rated below average by Google.
Reviews
10 reviews
Rating
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slbalbo
Source: google
10
4 days ago
Can't say enough. Great burger platter, not expensive, free Happy Ending! I have missed not having one near me. Service always a little slow, tho. Food: 5 Service: 4 Atmosphere: 5
We ordered take out online. Scheduled to be ready for 657pm, I walked in, they were slammed. All the Staff running around like crazy. A young man came over, asked me if I was all set, I told him my name and I had a take out. He came right out with it and it was in my hands at 656pm! Fantastic staff, delicious food and right on time service ! Food: 5 Service: 5 Atmosphere: 5
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Beth Watts
Source: google
2
3 weeks ago
We waited 10 minutes for someone to seat us. I was with a 95 year old woman, who needed a seat. Three waitresses aggressively ignored us. I finally asked the one who kept returning menus to the front of the store if we could be seated (1/2 the restaurant was empty). She pointed to the waitress who was the furthest away, saying she would seat us. Another few minutes went by, and nothing. 5 employees could have seated us, even if we had to wait. They were incredibly rude. We walked out. Far from a “Friendly” environment. Service: 1 Atmosphere: 1
Friendly's used to be so much better than what it has become. The food is mediocre but the prices are decent. The last two times I had been there I ordered a meal that was supposed to come with a free Happy Ending Sundae That I never received or was offered. This too is far different from the way Friendly's used to operate. This particular location seems to have a problem with finding enough staff. There was only one wait staff when I arrived to serve the 9 tables that were occupied. She did a great job keeping up with all that she had to do. Meal type Dinner Price per person $10–20 Food: 3 Service: 3 Atmosphere: 3
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Rich
Source: google
10
2 months ago
Friendly's has become expensive. Still like their food, but not at the current prices. Still 5* but I will only visit for ice cream sundaes. $12 for a small plate of loaded waffle fries which are not really loaded is silly. We love Friendly's, servers here are nice and the place is relatively clean. I eat out often, as I travel for work. There are many other places you can get the same quality food for much cheaper. Friendly's ... You may want to rethink pricing. Service Dine in Meal type Lunch Price per person $30–50 Food: 5 Service: 5 Atmosphere: 5
I had a wonderful time at friendly, the service was amazing. Our server was very kind, it was a great atmosphere. The food was very delicious and my drink was very refreshing. Service Dine in Meal type Dinner Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5
First of all let me start by saying that my kids and I have always loved Friendly's. I have been eating at Friendly's for over 45 years. I also worked for a couple different locations years ago. That being said. There is nothing Friendly about my review. That was the last time I will ever go to friendly's again. The food is horrible. My favorite Clam Chowder was spoiled and no it wasn't late at night either. The bbq chicken melt's, chicken had fat marbled through it. The proportion of the fries that came with my meal wasn't enough for a young child. The Chicken Quesadiĺla was 1/4 full if that, it was like eating a plain grilled tortilla. We waited a very long time to be served the food and then waited 30 plus minutes to get the check. The waitress was a swèet girl, just very slow. The most unacceptable thing was the prices. Shame on you Friendly's. The food quality is so sub par. Even if there hadn't been any other problems, I would rather take my children somewhere they value their customers and the food they serve. Friendly's has closed more locations then I can count. They have tried to reinvent this brand tons of times throughout the years. From changing from the S shape counter diner style to booths. The decor and kids menu items have been revamped frequently throughout the past 20 years. While the fòod quality and quantity has progressively gotten poorer and the prices increasingly higher. This particular Friendly's has a drive thru. The second one I've seen. They should think about having drive thru only stores. FAREWELL FRIENDLY'S Service Dine in Meal type Dinner Price per person $50–100 Food: 1 Service: 3 Atmosphere: 4 Recommended dishes Kids Ice Cream Sundaes
Oh so delicious! The strawberry milkshake is so delicious and they have amazing options aside from the burgers which honestly are more tasty than the burgers. Lots of options friendly staff relaxed and fun atmosphere! Kids food available of course, many options. Near lots of kid friendly places too and the whole development is newer. Very nice! Service Dine in Meal type Dinner Price per person $20–30
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M GVL
Source: google
2
A year ago
Negative stars would be a better rating. I cannot believe the deplorable state this restaurant is in. We came in for ice cream with my kids wednesday evening and every single table was filthy. The floor was filthy, and there were numerous tables that were left unattended with dirty dishes. I dont think Ive ever seen such a dirty friendlys before. Very unfortunate experience and totally unacceptable. Embarrassing. This restaurant is failed management at its peak. The only positive was the friendly cashier. Service Dine in Meal type Dinner Price per person $1–10
First time in years at a Friendly's. Love the updated decor. We went for dessert... and the sundaes were well worth it! The server was very helpful and friendly, but a bit over worked, slowing her down slightly. Service Dine in Food: 5 Service: 4 Atmosphere: 5
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