Sat for 45 minutes waiting on the food. To get home and realize they messed up my food. When my mother called to let them know the guy claims to have not remembered that my mother asked for “no bacon” which she does every time because my sister can not eat pork and hasn’t for the last 10 years. He claims that not only will I have to come all the way back out with the little gas I had because “they don’t have a delivery driver put aside for us” for the pizza that they messed up, but I’d also have to bring the pizza they messed up back as well because it’s “their policy” and wait another 30 mins. Though I’ve had food messed up here before and they’ve never claimed to have that policy. All because this guy can’t remember my mother asking for no bacon. As I re-explain all this to the employee when I get there I find out that the manager was standing watching the whole time in silence and did nothing about the situation just letting her employee take the fall for the situation which is poor management in my opinion. The guy did his best and I typically like their food, but I am completely dissatisfied with the service I have received tonight and especially management for the way they let the situation play out. I’d hire better managers speaking from personal management experience in the food industry, and I hope she enjoyed the cigarette break she took shortly after all this ensued.
Service
Take out
Meal type
Dinner
Price per person
$30–50
Food: 3
Service: 1
Atmosphere: 2
O
Worst place ever!!!! They steal from their customers. Management is really rude and needs to learn how to take care of problems in a professional manner. I've been eating there for over 10 years, not any more.
Service
Delivery
Meal type
Dinner
Price per person
$30–50
Food: 1
Service: 1
Atmosphere: 1
