Wamesit Lanes Restaurant,Bar in Tewksbury

Name: Wamesit Lanes
Address: 434 Main St, Wamesit Lanes, Tewksbury, United States
Telephone: 19783490000
Rating: 3.9

Owner not registered

Main

United States

Establishments

Wamesit Lanes

Reviews

#42 From 79 in Tewksbury

7.8

432 Review

Ambience

7.8/10

Food

7.8/10

Interior

7.8/10

Prices

7.8/10

Service

7.8/10

More details

Price & Cuisine

$ American, Bar, Pub

Establishment type

Restaurant, Bar

Features

Seating

Wheelchair Accessible

Information

434 Main St, Wamesit Lanes, Tewksbury, United States

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Website Wamesit Lanes

About

This bar can be recommended for nicely cooked chicken sandwiches, grilled chicken and pizza. Delicious draft beer or good liqueur are worth trying here. Most likely, you'll return to Wamesit Lanes later to taste great coffee. Guests don't like Brezeln at this place. You can enjoy live music in the evening. The well-trained staff works hard, stays positive and makes this place great. The professional service is a big plus of this spot. Based on the reviewers' opinions, prices are fair. The beautiful decor and lovely atmosphere let clients feel relaxed here. As for the Google rating, this bar earned 4.1.

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Rebecca Gallant

Source:

A week ago

So over priced, I’m not sure how families afford this money grab. Pros: clean, I got sprayed by one of the teenagers who work here cleaning the empty lane table next to me. So you know they wipe them down. No one bowled to my right the entire time I played but someone wiped the table down 3 separate times. Interesting. That’s the only pro, cleanliness. Cons: you don’t pay per game, you pay per hour, AND ITS NOT PRO RATED. They have 3 different costs, off peak, peak and super volcanic peak. I guess Tuesday at 3:00 is a peak time? I was asked if I wanted to play for an hour or an hour and a half, not really sure what that meant so I asked about just leaving it open and paying when I’m done. They don’t do that so I said fine and hour and a half I guess. $50, fifty dollars, for one bowler and I have my own shoes. lol wild! I didn’t want to bowl anymore after about an hour, no refunds lol. Should’ve guessed that. One attendant working both the arcade game side of the desk as well as the bowling side, but I counted 6 employees standing in what seems to be their restaurant, I even asked if someone could help me at the desk and their answer was “unnmmmm I don’t know, um let me ask” I eventually left without checking out. Since I already paid, and I couldn’t get a refund, no need to tell anyone right? I’m not sure how they’ve survived, I don’t see the value here. Gimme a run down classic bowling alley where you pay per lane and you’re supporting a small business.

Madeline Waslick

2 weeks ago

This past Saturday, I booked a couple hours of bowling for my fiancée’s birthday, and I’m sad to say that our experience wasn’t great. Initially, everything was going good. Our server was very attentive and we were having a great time. Then about halfway through our bowling experience, our lane started to glitch out and started giving all the players gutter balls, we were all on separate frames, and the pins kept getting reset randomly. We tried to fix our scores with the edit options available, but this actually made things worse. So we called for a service team member to help us. A couple of team members came over and said that they had the mechanic working on the lane and that this issue happens all the time (a bit concerning that this is a common issue and there hasn’t been any attempts to resolve the technical problems). The mechanic reset the lane and we were told us that everything was fixed. But it was clear by looking at our screen that the problem was not fixed and the same issue continued to happen. The staff ended up shutting down our lane and we were moved to a new lane. This was no problem. However, at this point, we thought that we would have at least had our time reset (since you must pay by the hour), but we received push back by the staff a few times before they eventually reset our time. Then we learned that there was a bigger party scheduled to come on our lane. We learned this when the front desk sent them to bowl on our lane… and this caused confusion for us and the other party. We would have been totally fine with leaving early if we were refunded for the time we did not get to bowl due to the technical issues. But no such offer was suggested by the staff, so we planned on bowling for the time we paid for. Then the other party was put on the lane that we were experiencing issues with, only to have their very first frame have the same exact technical issues. The manager and assistant manager did absolutely nothing to resolve the issue with us or the bigger party, and we were given dirty looks by the entire staff as we finished our game and proceeded to leave. It is safe to say that we will not return to Wamesit Lanes. There were so many opportunities the staff could have improved our experience - refund us (or give us a credit) for the half an hour we didn’t get to bowl, offer a free appetizer or drinks for the inconvenience… apologize for the inconvenience and not give us dirty looks as we left the facility. We understand that the technical issues were not anyone’s fault, but the attitude and lack of customer service is what really caused our bad experience with Wamesit Lanes. The only reason why I gave 2 stars is because our server at the time was the only individual who was kind and respectful to us. And she was very attentive despite it being a very busy Saturday. If anything comes out of this post, I hope it can be a learning opportunity for the staff on how to better manage these situations.

Gaby Hernandez

Great place!!! Bowling, dinner, and arcade.

Matt Flynn

The wait time at the desk is way too long. Never enough staff on duty.

Ryan Turner

3 weeks ago

Went on a Saturday. 80% of the arcade games weren't working. And not 1 employee would try and address it

Alison Fisher

A month ago

Our family would like to express a huge thank you to Wamesit Lanes for hosting a Sensory Free Day this afternoon. Liam had an amazing time and the organization and helpfulness of your staff could not be overstated. This was a really special thing you did and it was genuinely appreciated!! 👏👏👏

Brett Bionelli

Sylvia is the best

Carrie Collins

Fantastic event for my son!! He was able to have a great time and not have to be stressed by the noise or the lights! . It was also great to meet and talk with other parents who share the same experiences. Thank you for holding this event.

Ken S

I’m in the simulation golf league on Wednesdays, it’s a great vibe and a great time. Silvia our bartender is absolutely incredible. So attentive and professional.

Brittany Bent

Great event! Much more organized and less hectic than last year. Loved the box of fidget toys for the kids!