They run hot and cold in this store. Since the staff changes weekly you never know what you are going to get. And maybe, you'll get nothing if you try and use the app. And don't try and contact them because you won't hear anything back. And if you do, well...they just don't care.
Update: I was contacted by "someone" from Firehouse (owner, I guess). I will say that it was shocking to get a call from someone. But, in the end, not worth answering the phone. It was the fairly apathetic response I would expect as I never got the feeling my concerns were of any merit. In the end I was simply told there are other Firehouse restaurants I could go to. That's the solution? I'll take it to mean there are other restaurants I can go to...other than Firehouse and I agree.
Service
Take out
Meal type
Lunch
Price per person
$20–30
Food: 3
Service: 3
Atmosphere: 2
UPDATE…….
AMAR, you have the best crew,
Neveah, Steven and shelmen! I love going in to your establishment, always a welcome and a smile. You all treat me so well and you know how much I love your pickles!!!! Firehouse has the best!
Happy Holidays, Merry Christmas.
I WOULD RECOMMEND
P.S. remember, to try to be nice to the people that show up to work and don’t forget the gratuity. It helps them a lot to show that they are appreciated.
Amar, Anthony and Jay, thank you for making my day. Friendly and hard-working, I love finding great employees no matter where I go, as I said earlier, thank you again for working.
New York steamer and firehouse chili was absolutely delicious but the chili could’ve definitely used some more beans in the chili, I think there were three, but great taste. Clean and neat.
I WOULD RECOMMEND
Firehouse doesn't skimp on quality ingredients. The meats, like the smoked brisket and pulled pork, are tender and bursting with savory goodness.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 3
Atmosphere: 5
I am totally changing my review for this location. I am dropping it from 4 stars to 1 star. I would give it zero stars if that was possible. I will update the review with photos when my phone is charged. I went to this location to get an Italian sub. I asked for no mayo. The employee repeated that back to me and it was printed on the receipt. However, when I got home it seems as though the employee took no mayo to mean EXTRA MAYO. The sub was loaded with it on both the top and bottom of the role. I would think twice before heading to this location, for you just might not know what someone will be putting on your sandwich.
Do not eat here unless you have 20+ minutes to spare waiting on your order. There were 2 customers in the store at the time I ordered my small turkey sandwich to-go. 20 minutes went by and my sandwich still had not been started and I had an appointment to get to so I had to leave. What a waste of $8! The girl making sandwiches also sneezed inside her elbow and never went to wash her hands or change her gloves. Disgusting. I will never eat here again.
