I have never eaten at a Firehouse Subs and now know what I've been missing. The sandwiches were delicious! I ordered the club on a sub and a friend ordered the Italian. The bread was fresh and so soft. Both sandwiches were fresh in flavor and full of meat, cheese, lettuce tomatoes, and onion. The condiments were equally distributed on the sandwiches. After eating here, I doubt I will ever ear at a Subway or Jimmy John's again. This restaurant was very clean and the staff were very kind and friendly. They seem to be LGBTQ friendly. It is on the first floor and easy access for wheelchairs. It is a bit pricey but you get what you pay for!! Lulu is the GM and she clearly loves her job because this restaurant was in very good condition. I highly recommend Firehouse Subs!!
Service
Dine in
Meal type
Lunch
Price per person
$30–50
Food: 5
Service: 5
Atmosphere: 5
If I'm going to over pay for a sandwich I would rather do it at Firehouse Subs instead of Subway. At least here the quality is better then any Subway and some of the proceeds is supposed to go to first responders. The reason I gave this location 3 stars (or average) is because they messed up the bread on our sandwiches. I was supposed to have wheat and my mother wanted white bread, but when we got them the bread was reversed. They had also forgotten our pickles. When we told them they did give us pickles after the fact. Make sure to check your order if you get food here.
Service
Dine in
Meal type
Dinner
Price per person
$10–20
I always love a Firehouse Subs, the staff seemed to be a little annoyed to be working today. 2 out of the 3 staff acknowledge I was in the restaurant. It wasn’t busy as I was the only in the restaurant. The staff didn’t smile, very short with me and didn’t even put the food into a bag as it was ordered as “Togo”. I was extremely nice to them, smiled gave a tip and said thank for the food they made. They said nothing, not even “you’re welcome.” Customer service is huge, maybe a little training to smile and say anything nice to their clients!!
The food of course was on point!
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 1
Atmosphere: 4
Recommended dishes
Italian
It'd be real helpful if you had a consistent menu across the ordering options. Your website has a special sandwich. But you only do pick up. GrubHub doesn't have the special. So you're not getting my money. Either deliver or don't have specials.
Everything seemed fine but when I got home with the sandwich, it had hardly any meat on it and raw bacon. The picture showed a lot of meat on it and while I realize the pictures aren’t always perfectly accurate, this was just pathetic. Some sections of the sandwich was just bread and mayonnaise. Worst sandwich I’ve ever had
Service
Take out
Meal type
Dinner
Price per person
$10–20
Adriana is an amazing manager. She went above and beyond to help me and my family of 5 today. Great sandwiches and great service. Will definitely go back!
Service
Take out
Meal type
Lunch
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Firehouse Meatball
I went here when it wasn't very busy and the staff was very pleasant. There was a nice woman working very hard to make our sandwiches and manage her staff. One of her employees even offered me some fresh cookies while I waited. Were they the fastest? No, but I also understand the difficulties that people face in the service industry, and they did well.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Cookies
Ordered a new York steamer and only got pastrami on it, after waiting over 20 min for the sandwich. 3 employees working and it one just taking orders and only one person making the sandwiches. Think I'll just stick to my normal firehouse subs and bypass this one.
Service
Dine in
Meal type
Lunch
Price per person
$30–50
Food: 2
Service: 3
Atmosphere: 3
The employees here are wonderful workers and make amazing sandwiches. Best firehouse I’ve been too
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Cookies
There were six customers in the store!
Forgot my order for 15 minutes then made me a sandwich with all the wrong stuff on it!
I was looking forward to firehouse for my first time and I felt like I was ignored and slightly disrespected!
I called to see if I could get the full refund and she acted like she didn't care and I felt like they were playing games like my experience was a joke to them and they didn't care!
I gave full tip! I left with less money, no food and feeling like I had been slapped in the face!
Food: 1
Service: 1
Atmosphere: 1
