Fanale Drinks Store in Hayward
Owner not registered
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Price & Cuisine
$
International
Establishment type
Store
Reviews
27
reviews
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Source:
10
A year ago
Outstanding customer service. I ordered wholesale boba and was able to have all my inquiries on delivery answered. Will be making this my boba supplier for the future.
Source:
10
6 years ago
Shan is simply the best! He has been very helpful in all things drinks & desserts and is not hesitant in sharing his expertise. He genuinely cares and treats all of his clients really well. Really impeccable care and attention to his clients. Fanale products are of good quality as well. Never had a complaint with the products and delivery is always really prompt and professional. I am very happy with Fanale Drinks and look forward to a continued prosperous relationship with them in the future.
Source:
10
6 years ago
From day one, my rep (Shan) has been very helpful and it is obvious he is extremely knowledgable in all Fanale Products. He treats all his clients equally whether you are a small mom and pop shop or a big box company, the care and attention he provides is equal.
In addition to the great service, the products are of good quality as well.
I am very happy with Fanale and look forward to continue working with them in the future.
Source:
10
6 years ago
Best products by far. Danny and company always take care of us. Boba class is great and very informative. We are truly grateful we went with them to help start our business!
Source:
10
6 years ago
The staff here are really nice and patient, special before our opening, all the trainings and following up are very efficient. Gave us lots of help, I feel so appreciated about all their work for my tea shop! If anyone looking for some great supplies for the boba tea or special drinks, here is the place!
Source:
10
6 years ago
Fanale has been very supportive of our needs and their reps work very fast. During the process from research to purchasing, and logistics, they tell you exactly what is going on. They do not over promise and when they tell you something will be delivered a certain date, it will be there on that date, which is something that is surprisingly lacking in the industry.
Source:
10
6 years ago
I've been getting supplies from ice husky(Fanale) since I started my boba shop and they have really good quality supplies and good customer service. it's pretty much the best quality supplier in Bay Area!
Source:
4
6 years ago
The products are good. The customer service is not. Many times I have reached out to Fanale and they have failed to reply/follow through. The excuses I have heard are that they are too busy. Fortunately for them I like the products they get from Taiwan.
Source:
10
6 years ago
Me and my partner are opening a new boba business and Elmer was so informative and very helpful. He is beyond amazing. Thank you very much. You Rock!!!!
Source:
10
6 years ago
Thanks Fanale drinks and Sean is our instructor he vey nice and fun, he explained very carefully to us understand we had been try made few drink to our customers they loved, any one wanted to be own boss this is a opportunity to success, I telling you is awesome to learn, fun and be your own boss!
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