El Pollo Rey Restaurant in Seaside

Owner not registered
Reviews
#9 From 96 in Seaside
9.4
293 Review
Ambience
9.4/10
Food
9.4/10
Interior
9.4/10
Prices
9.4/10
Service
9.4/10
More details
Price
$$$
Establishment type
Restaurant
About
Guests highlight that they like the menu of Mexican cuisine at this bbq. The cooks here prepare good corn tortillas, omelettes and grilled chicken. It's worth visiting El Pollo Rey for nicely cooked flans. Get your meal started with great horchata. This place is well known for its great service and friendly staff, that is always ready to help you. Also, visitors recommend this spot because of reasonable prices. On Facebook, this bbq has a lot of user reviews and a 4.8 star rating, which means the place is highly popular and worth visiting.
Reviews
293 reviews
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Get the El Rey burrito. You won't regret it Service Take out Meal type Lunch Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Pollo
Get the El Rey burrito. You won't regret it Service Take out Meal type Lunch Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Pollo
Service Take out Meal type Lunch Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Pollo
Would have been great busines practice for them to remake my dinner order since THEY GAVE IT TO THE WRONG PERSON. Instead they just cancelled it, leaving me and my family without dinner. Thank God for ramen. Will NOT support a busines that doesn't value it's customers. Too bad, especially since I will certainly share my experience with everyone I can. So in response to not being pleased with the lack of customer service I received a suggestion that it was somehow either my Dasher or my fault that THEY gave my order to the wrong Dasher BEFORE mine arrived. Now exactly how should I take it up with him? He got there and YOU had not done your due diligence to make sure it was the right driver. Honestly I really was VERY excited to try your place out and give you a great review and frankly had you handled the situation with more care I would be doing just that. Anyone can make a mistake but to blame the victim and take absolutely no accountability is just not the way to develop good rapport with the community you serve. BTW I almost NEVER write bad reviews and would have happily given another chance had the response from El Pollo Rey been different. Service Delivery Meal type Other Price per person $10–20 Service: 1
Average food, nothing extrsordinary. Service Take out Meal type Lunch Price per person $10–20 Food: 3 Service: 3 Atmosphere: 4 Recommended dishes Platillo Carne Asada 1
avatar
elysaul c
Source: google
10
3 weeks ago
Por eso se llama pollo rey Food: 5 Service: 5 Atmosphere: 4
Would have been great busines practice for them to remake my dinner order since THEY GAVE IT TO THE WRONG PERSON. Instead they just cancelled it, leaving me and my family without dinner. Thank God for ramen. Will NOT support a busines that doesn't value it's customers. Too bad, especially since I will certainly share my experience with everyone I can. So in response to not being pleased with the lack of customer service I received a suggestion that it was somehow either my Dasher or my fault that THEY gave my order to the wrong Dasher BEFORE mine arrived. Now exactly how should I take it up with him? He got there and YOU had not done your due diligence to make sure it was the right driver. Honestly I really was VERY excited to try your place out and give you a great review and frankly had you handled the situation with more care I would be doing just that. Anyone can make a mistake but to blame the victim and take absolutely no accountability is just not the way to develop good rapport with the community you serve. BTW I almost NEVER write bad reviews and would have happily given another chance had the response from El Pollo Rey been different. Service Delivery Meal type Other Price per person $10–20 Service: 1
Service Delivery Meal type Other Price per person $10–20 Service: 1
Service Take out Meal type Lunch Price per person $10–20 Food: 3 Service: 3 Atmosphere: 4 Recommended dishes Platillo Carne Asada 1
avatar
elysaul c
Source: google
10
4 weeks ago
Por eso se llama pollo rey Food: 5 Service: 5 Atmosphere: 4
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