El Pollo Loco Restaurant,Fast food in Rialto

Name: El Pollo Loco
Address: 1220 W Foothill Blvd, Rialto, United States
Telephone: 19095620356
Rating: 3.6

Owner not registered

El Pollo Loco

Reviews

#120 From 194 in Rialto

7.3

460 Review

Ambience

7.3/10

Food

7.3/10

Interior

7.3/10

Prices

7.3/10

Service

7.3/10

More details

Price & Cuisine

$$$ Mexican, Spanish

Establishment type

Restaurant, Fast food

Information

+19095620356

1220 W Foothill Blvd, Rialto, United States

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Website El Pollo Loco

About

Explore the world of Mexican cuisine here. At this place visitors can delve deep into delicious dishes, and try perfectly cooked chicken breasts and good chicken salads. Here you may drink good lemonade. Most guests suppose that employees are competent here. A lot of people mention that the service is prompt. Delicious meals at affordable prices are offered here. From the guests' viewpoint, the atmosphere is nice. But clients rate this fast food below average on Google.

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4 months ago

Went through the drive through and ordered a chicken quesadilla. When I finally got home and tried to enjoy my meal, I was disappointed. The cheese is not even melted. This looks sad. The staff was very nice and the drive thru was busy at the time, but food is so expensive right now and this is unacceptable. I’m giving them three stars because the drive thru cashier was very nice and he worked well under pressure, otherwise I’d give it 2. Just wish the food quality was better. Food: 2 Service: 4 Atmosphere: 4

Kaela Dichoso

HORRIBLE SERVICE. had me waiting in line over 10 min for someone that wasn’t even a customer ordering anything because she wanted to talk about work drama with an employee who was previously fired and asking for the manager. then once i paid for my food she tells me to wait for the receipt and sees me reach out for it then proceeds to hand it to my friend who didn’t pay for our order. seriously idk what food service training teaches service workers to hand receipts to whom did not pay. Service Take out Meal type Lunch Price per person $10–20 Food: 2 Service: 1 Atmosphere: 1

Alec

A week ago

Me and my family went today we had an amazing experience! The staff were super friendly, fast and the chicken was delicious. Service Dine in Meal type Dinner Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Two Churros

Richard Poirier

2 years ago

It started out on the wrong foot. First I wasn’t able to order online. So I walked in waited about four or five minutes to get someone to take my order. I wanted a 16 family. I was told that it would be a little wait. No problem I’ll wait. Got home and we had only two sides. I should have checked it before I left. This is the second time in a row it’s been screwed up. This store and S Riverside.

Mario Naranjo

Excellent service, they were very kind and very quick when it came to serving my food the price is affordable and the food is very good Service Dine in Meal type Lunch Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Burrito

Alejandra Hernandez

A year ago

Ordered the birria tacos, container was literally half way, asked for creamy cilantro I was given 3 that were a quarter full, might as well have given one that was actually full. Mac and cheese was watery. Definitely not worth it

Jeanne Newell

6 months ago

Ordered in side with a young male justine Manger. He got the order wrong . Suppose to give 4 thighs. Later when speaking to him he said was rushed. He put salad dressing on salad . Asked to have none on it. He said that's the way its suppose to be. But replaced one salad with no dressing. When I asked for a pk ranch dressing on side. He said it's 40 cents. For being rushed. He took plenty of time arguing with me. He ended up not charging the 40 cents but warned me. Next time I would be charged . He also only gave 2 small salsas. .When spouse called to speak to manager . He said he was manager. And acted the same way to her as he did me. Arguing about salad dressing comes on salad . And excuse for order wrong as rushed . Just not professional. Or understanding of our concerns. He even said how can i make it up. But ready to end call. He has zero personality When she asked to talk the GM he Said you can only talk to me. Not GM. And pretty much ended call. Service Take out Meal type Dinner Price per person $10–20 Food: 3 Service: 2 Atmosphere: 3

Brian Smith

2 months ago

The best El Pollo loco in town! Very clean, excellent customer service and Maria helped me with my order. Would DEFINITELY RECOMMEND! Food: 5 Service: 5 Atmosphere: 5

QT Geo

Chicken tastes great. Amazing customer service. Delicious food Service Dine in Meal type Dinner Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Two Churros

roadrunner Cali

7 months ago

I really don't like to give away bad reviews but this is a must. Last time I went I have to wait 40 minutes to get my order and when I get my order it was burned and the manager what's over there. Just talking to the ladies working over there and not really didn't set up. Good with me. I got good experiences before at the same place but this time with this manager it was kind of bad and I was not the only person waiting. It was another customers. Also waiting for a long time for the order that they probably was bad. I don't know. I just got a bad experience that day. I hope it was the only that day Service Take out Meal type Lunch Price per person $20–30 Food: 3 Service: 2 Atmosphere: 2