El Jalapeño Mexican Grill - Ladson Restaurant in Ladson

Owner not registered
Reviews
#4 From 13 in Ladson
8.1
466 Review
Ambience
8.1/10
Food
8.1/10
Interior
8.1/10
Prices
8.1/10
Service
8.1/10
More details
Price & Cuisine
$$ Mexican
Establishment type
Restaurant
About
It's great to degust Mexican cuisine. Most guests recommend trying nicely cooked shrimp tacos, prawns and avocado mash. The whole impression won't be complete without beer that is good here. This restaurant is well known for its great service and friendly staff, that is always ready to help you. A lot of visitors say that prices are affordable for what you get. Clients who come to Jalapeño's state that the atmosphere is pretty here. This place is ranked 4.2 within the Google grading system.
Reviews
466 reviews
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Food good and drinks fav place
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Bo Rupert
Source: google
10
3 days ago
Went here for Valentine's Day. Service was awesome! So we're drinks Service Dine in Meal type Dinner Price per person $50–100 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Texas Fajitas Grande for Two
Not bad, was a issue with the Soda fountain last time which was inconvenient but food made up for it
The worst customer service I’ve ever received in my life. The host was unapologetic and had a bad attitude, and the manager refused to give me a refund for a mistake that could have been avoided. As like with a lot of people in the Ladson, life has turned into a 24-hour work schedule and financial instability. On my way home from classes, I decided to order tacos and using my hands free option on my Bluetooth. I ordered 12 tacos, 9 with chicken and 3 fish. She goes okay I will read the order back 9 chicken street tacos and 3 fish. She did not tell me a total. When I got to the store she handed me two bags and I paid. It was too many boxes to be 12 tacos I asked because I was worried she was handing me someone’s order. I asked for a partial refund, she called the manager, he said no. So then I said I don’t want the food at all I want a refund. She said I can’t give you a refund because it says it on the menu. It was a Togo order I placed over the phone I didn’t have access to menu and I thought street tacos were like how you order on the street (not with beans and rice).I left very upset, enough to make me sick walking to my car. I was sick not because I had just walked away from $60 but because of her attitude and the restaurants unwillingness to even attempt to take some of the responsibility for the miscommunication. Service Take out Meal type Dinner Price per person $50–100
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Gabbi Ruth
Source: google
2
A month ago
Ordered pork chili Verde for delivery and while I wasn't expecting it to be hot, I wasn't expecting it to be dry and chewy. This was quite the disappointment as this is one of my favorite dishe and honestly I wouldn't be surprised if the chili Verde came out of a bottle. I won't be ordering from here again. Meal type Dinner Price per person $10–20 Food: 1 Service: 2 Atmosphere: 2
Gave me the wrong order then refused to give me a refund! Sat in there for over an hour while these idiots did not even attempt to resolve the problem! Especially the fat manager johnathan. Food never even left the store and multiple employees touched on it trying to convince me it was correct! Service Take out Price per person $20–30 Service: 1
Have come here multiple times and every time they are on point. The Steak and Shrimp tacos, Fajita Quesadilla, Street Tacos Carne Asada, and any Sizzling Fajita plate are amongst my favorites. Last visit we had a waiter named Nemo and he was on point as every waitress or waiter has been, and Nemo makes a killer Margarita. Recommend using Don Julio Rosado for your margaritas 👌 Food: 5 Service: 5 Atmosphere: 5
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Will Geiger
Source: google
8
A month ago
Food hot and portions were good. Service Dine in Food: 4 Service: 4 Atmosphere: 3
Too dark inside dinning room. Food: 5 Service: 5 Atmosphere: 1
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susan jimenez
Source: google
10
2 months ago
It's a really nice place . The food was delicious, and the mango margarita more. Service Dine in Meal type Dinner Price per person $50–100 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes One Bean Chalupa One Cheese Enchilada Rice & Beans
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