So freakin happy that there's finally a location in Rockwall!!! The atmosphere gives off fun and chill vibes. They're quick to come out and take orders from the line if there's a huge line of cars. The conversation approach to customer service makes that time waiting in line seem short and you don't leave feeling angry that your drink order took longer than it should've. My go-to order has always been the Nutty Irishman, flavor is always on point. I tried the Hazelnut Truffle this past weekend and now have another favorite drink!
Service
Take out
Meal type
Dinner
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
How does this place not have more 5⭐ reviews??? The service is always great, everyone is friendly and smiling. I frequent this Dutch Bros everyday and to my surprise earlier this week the broista hand delivered my drink at my car AND a cute little key chain!! I think they all know my order now because I get the same thing everyday. One day I forgot my purse and my tap to pay on the phone wasn't working, rather than turn me away they made my drink anyways and sent me on my way. This place is a gem and so is everyone that works here!! Dutch Bros > Starbucks
I'm not a huge pair of these syrups what they use. The service was always great. Everybody always has a smile on their face and it's always served very quickly. Though I do feel like everything tends to be poured a little short with tons of room left in the cup whenever you're asking for coffee or any other drinks. So I'd recommend that they add another twenty percent to actually fill their cups.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 3
Service: 4
Atmosphere: 4
Their shakes aren't shakes, they are milk poured over slushie ice. I got a cotton candy shake tonight, it was absolutely terrible. I immediately noticed it was the consistency of colored milk, the girl said "I can hand make it instead".
Service
Take out
Meal type
Other
Price per person
$10–20
I am so glad we have a dutch in our town. The team is amazing. I went today and the line was crazy. They had people outside taking orders. People at the window Taking orders. It was about 1pm. I see so many people complaining about the wait when it is busy. I am ok with a wait as I know every drink is made to order and fresh. I love the music, the energy, the options and the team. I also love the price and points for free drinks. The quality is worth the wait for me.
Dutch Brothers is simply awesome! I never was a fan of Starbucks, but I've had their coffee and it tastes gross to me. Dutch Bros coffee is enjoyable, and the ability to get the same drink either hot, frozen or iced gives them a leg up 10 times over! The only small issue I have is the lack of a full menu board and ability to order before you reach the window (which is actually taken care of by the employees walking out to you if there are more than 3 or 4 cars waiting)
I also find great amusement in passing a starsucks with no cars in line, and then passing Dutch with 2 lines around the corner. That makes me happy 😁
Food: 5
Service: 5
Atmosphere: 5
I’m in town from California and came through the drive thru yesterday and had the best experience with a girl named Alex. She was so sweet and helpful, this experience made my day! Thanks for hiring such great people like Alex!
Service: 5
I love the experience I had today Great Customer service and the drinks very satisfactory we had the Golden Eagle frap and I had an Americano with Oat milk and sugar-free vanilla🥰will be back to try more
Service
Dine in
Meal type
Other
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
The young lady working the drive through tonight was absolutely outstanding. I screwed up the order, and she just made it happen. It’s the little things. Didn’t get her name, but, we’ll be back.
Update: It was Alex. Kudos to great young people like her.
Service
Take out
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Welcomed additional area Dutch Bros Coffee employees are always welcoming and happy ready to get your order right and ready I love the camp out freeze especially on a scorcher Texas day!
Service
Take out
Meal type
Other
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
