Dunkin' Bakery,Restaurant,Fast food in Brick

Owner not registered
Reviews
#27 From 104 in Brick
6.0
74 Review
Ambience
6.0/10
Food
6.0/10
Interior
6.0/10
Prices
6.0/10
Service
6.0/10
More details
Price & Cuisine
$$$ Fast Food, Donuts
Establishment type
Bakery, Restaurant, Fast food
About
At this restaurant, clients can have good sandwiches and perfectly cooked pork. In accordance with the visitors' opinions, waiters serve tasty doughnuts and good bagels here. At Dunkin', guests may order good iced coffee. A lot of people mark that the staff is appealing at this place. The terrific service is a great advantage of this place. But guests rate this spot below average on Google.
Reviews
74 reviews
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As much as I would love to give five stars just for the cashiers sweet personality, that is not what my money was buying. The hashbrowns were HORRIBLE & my stuffed bagels were warmer when I had them delivered the first time I tried them. Yet I was IN-STORE and got 3 orders of cold ones Meal type Breakfast Price per person $10–20 Food: 2 Service: 5 Atmosphere: 4
The Sunday crew just can’t seem to get a simple order correct. I’ve come here almost everyday the last 2 years and order the same exact thing. Then after they forget 4 items they make you wait on line again for another 10 minutes to order instead of just correcting their mistakes right away. So now I’ve waited a total of 32 minutes for an order to be completed. So now the food from the original order has gone cold. I understand that people make mistakes and are new and have to learn but the mistakes should be corrected right away not made to wait through 6 more orders. At least can apologize for the confusion and not let the new guy employee sit there and laugh at customers because he can’t do the job correctly yet and lie trying to say some items weren’t ordered. Again told them 5 times extra bacon and paid for extra bacon. Here’s my extra bacon. I knew I should have checked it thoroughly before I left but I just checked to make sure I didn’t see any egg or cheese on it as I’m allergic to cheese and it’s been on a bunch of times. Only reason we go here is because the next Dunkin is so far away and I leave early. So disgusted
I ordered 2 drinks and 6 donuts. 4 Boston creme a jelly and a strawberry frosted. The drinks were perfect but the donuts. Not so much. Not only did they look like they were thrown down the stairs a couple of times but I didn't even get my jelly donut. I was given another strawberry. Now if that is just that they didn't have a jelly that's fine but for them to look smothered and smashed around is unacceptable.
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Anthony P
Source: google
6
3 months ago
Ordered several items. After paying for items, some were not available. Some substitutes were given without asking and two items were just not given nor was a refund issued. Service Take out Meal type Other Price per person $1–10 Food: 3 Service: 1 Atmosphere: 3
I wish I could rate 0 stars for the numerous times I have patronized this Dunkin’ Donuts only to be disappointed. Don’t go here! The employees always ruin my drink by refusing to write the order down or even listen to the order in the first place. They waste my money and my time. They have been given multiple chances when the cafe is completely empty and when busy, always the same result… total incompetence. Meal type Breakfast Price per person $10–20
I'm tired of treats but I enjoy a cup of coffee and a donut every now and again; so there's that
Horrible!!!!Rude manager - Ordered a almond milk cappuccino, they gave me full cup Of sweet room temperature coffee- I called the store, was told that the “machine” make the cappuccino and she have no control. I will never go back here again!!!!I asked for a credit or another cup, she said u have to come back now!!! Really, this minute…..you will never my business again. Service Take out Meal type Other Price per person $1–10
This location used to be very good when a young blonde guy worked there, since he left its gone down hill. Made a mobile order 10 min prior to arriving bc I know how long its been taking to recieve order and still had to wait a good 5 minutes... just for a basic coffee Service Take out Meal type Other
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cbat1229
Source: google
4
3 years ago
I used to go to this Dunkin donuts every morning. The people that work here just seem so confused every morning I see them getting people's order wrong all the time and getting the drinks mixed up with the people that ordered. I started to use the online app and it seems very inconsistent. I ask for my coffee to be light and sweet and when I get there I have straight black coffee or the bacon sandwich which I order all the time gets one piece of bacon? The only time there is order is when there is a manager present here. I'm giving it 2 stars because I'm sure the workers are nice but the service and lack of attention are not there. Sorry but I'd rather travel to the Dunkin in Tom's River rather than deal with inconsistency here
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deseree s
Source: google
2
4 years ago
Okay today was the last straw! As if the other day with only one person in front of me it took 18 minutes to get to me! Now today I ordered through the app 26 min ago my coffee is done but not the food?! I will be calling corporate and any other complaint departments I can this is constant behavior of this location! I will also be offering to purchase this location as their are rules to obliged by when owning a franchise! Hopefully this owner gets their franchise name pulled and myself or anyone opens one that actually functions! The only employee who works there is the older white lady she’s sweet and hustles the others careless
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