Dunkin' Bakery,Restaurant,Fast food in Lovejoy

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Reviews
#32 From 54 in Lovejoy
5.6
142 Review
Ambience
5.6/10
Food
5.6/10
Interior
5.6/10
Prices
5.6/10
Service
5.6/10
More details
Price & Cuisine
$$$ Donuts, Fast Food
Establishment type
Bakery, Restaurant, Fast food
About
At this restaurant, clients may have good taro. You will be offered good iced coffee or good tea. Guests don't highly appreciate doughnuts at Dunkin'. This place is well known for its great service and friendly staff, that is always ready to help you. But google users haven't given this spot a high rating.
Reviews
142 reviews
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Phillip M
Source: google
2
22 hours ago
Food: 1 Service: 4 Atmosphere: 4
Service Take out Service: 5 Atmosphere: 5 Recommended dishes Donuts
The customer service at this location is horrible! I have tried to give them multiple chances for redemption, however, I keep getting let down. This morning was the final straw when I caught the shift leader/manager, talking about me and my order loudly through the window, as if my order was an inconvenience to her. For context, I ordered a large iced coffee, with 3 creams, 2 sweet and lows, and light ice. When the young lady who took my order repeated it back to me, she said 2 creams and 3 sweet and lows, and I gently corrected her. I was not rude or condescending when I corrected her, so there was no reason for any of the backtalk/attitude I got when I reached the window. I will not visit this location ever again although it is only 1 mile from my home. I will gladly skip to another location, abandon Dunkin altogether, or better yet, continue to make my own coffee at home. I refuse to accept subpar service any longer. Dunkin's corporate office needs to pay this location a visit and clean house. Service Take out Food: 1 Service: 1 Atmosphere: 1
Service Take out Food: 1 Service: 1 Atmosphere: 1
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Empress
Source: google
8
3 weeks ago
Food: 3 Service: 4 Atmosphere: 3
Ummm this Dunkin needs an upgraded staff and monitor supplies way better. I go to this location daily due to connivence. On Monday 2/5/24 I asked for a toasted English muffin with extra butter. There was hardly any butter on my muffin. I went Wednesday 2/7/24 and waited 5 mins at the speaker for my order to be taken, just to find out they have no oat milk. I go today Friday 2/9/24 and asked for my regular French vanilla ice coffee with oat milk and sugar just to hear “we only doing hot coffee” smh. Like put a sign on the speaker of what your out of so the customer is not wasting time. I’m sick of them being out of supplies. Do better in managing the inventory! Food: 1 Service: 3 Atmosphere: 3
This location is poorly ran, the workers never want to work even though they are the ones who applied for the job. Went in for coffee, they advised that they are only taking DOOR DASH AND UBER EATS ORDERS. How are you not serving the customers that drive up? Also they don’t know how to make coffee, you ask for sugar you get none, you don’t ask for sugar you get plenty, Please restructure this location.The owner doesn’t care or respond to reviews which shows why the business is the way it is. Lastly, it seems this stretch of TARA.BLVD has some poorly ran restaurants. Service Take out Meal type Breakfast Price per person $1–10
Food: 1 Service: 3 Atmosphere: 3
Service Take out Meal type Breakfast Price per person $1–10
Meal type Breakfast Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5
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