Dunkin' Bakery,Restaurant,Fast food in Schenectady

Name: Dunkin'
Address: 1420 Broadway, Schenectady, United States
Telephone: 15183463528
Rating: 3.8

Owner not registered

Dunkin'

Reviews

#74 From 153 in Schenectady

7.6

10 Review

Ambience

7.6/10

Food

7.6/10

Interior

7.6/10

Prices

7.6/10

Service

7.6/10

More details

Price & Cuisine

$$$ Fast Food, Donuts

Establishment type

Bakery, Restaurant, Fast food

Features

Wheelchair Accessible

Information

1420 Broadway, Schenectady, United States

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Website Dunkin'

About

Come here for nicely cooked sandwiches if you are hungry. To order good doughnuts is a truly good idea. Visitors don't like coffee at this restaurant. The hospitable staff works hard, stays positive and makes this place wonderful. According to the guests, the main problem of Dunkin' is the fine service. You will definitely enjoy the cool atmosphere. This place scored 4 in the Google rating system.

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Daisy Maine

Source:

3 weeks ago

I started coming to this store because my coffee tastes 10000% better than it did at 1200 state street. the coffee at state street was always very watery and made me feel sick after taking 2 sips. but after coming to this store i will never go to a different dunkin! the store is SO clean and all the employees are very nice and respectful. my coffee is always made perfectly when i come here and when i do order food it is hot, fresh, and never too overdone every time i get it. Service Dine in Meal type Breakfast Price per person $20–30 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Breakfast Sandwich

Bella king

A month ago

This is honestly then best dunkin in the 518 area. They always get my latte order correct and it tastes better each time I get it. Their bagels are my favorite thing to get I do recommend getting the cinnamon raisin bagel with extra strawberry cream cheese it’s amazing. The lobby is always clean when I go in and I get fast service from the most lovely girls who work here. Service Dine in Meal type Breakfast Price per person $1–10 Food: 4 Service: 5 Atmosphere: 5 Recommended dishes Bagels

Nicholas Totaram

I’ve lived in schenectady for 20+ years. I live down the block from this store and I spend upwards of 200$ a week here for my family and my employees. I’ve watched this store progressively get worse and worse. Especially the last year (2023/2024) the manager of this establishment is seriously bringing down the store and staff. She does not care to be at her very best and seems to not be able to keep up with the stores demand. It’s been multiple times that I’ve had over 20-30 orders in a period of 2 months that things were missing, made wrong, or gotten someone else’s order. I always do mobile ordering so I don’t have to wait, pay or have to actually order through the drive through. So there’s always enough time to get the order right. But guess what? They can’t. I’m severely disappointed in the operations of this establishment. My family and employees are extremely disappointed because they expect me to bring them tire right orders and rely on me to be on time to assist them with their jobs, not having to leave to go back to the store to fix an order. I order the same items every single time at different stores and I never have any problems. I’m officially not ordering from this Dunkin establishment after multiple complains on this location. I’m a reputable business owner and love to support local businesses that from the area that I grew up in but at this point this establishment with this manager is not it. The lack of training and customer service is a tragedy here. Makes me want to go spend my money at Starbucks where they give you the right items if they’re wrong instead of arguing with the customer. Service Take out Meal type Breakfast Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1

Shalonda Faircloth

This dunkin has the best service, employees that care about you & your order. & this is the ONLY dunkin I patronize in my area. I will drive completely across town JUST to go to this dunkin. Staff always makes me feel welcomed & many staff members know my order when I come. 5/5 Service Take out Meal type Breakfast Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Breakfast Sandwich

Ashley Fredenburg

Great experience, friendly crew. I go every day using my mobile app. Staff know me by name.. I keep going to this store because they never disappoint me with my coffee order. Service Take out Meal type Other Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5

Carmela Rich

Skye is always making my coffee just how I like it , food is always nice and hot , fast n friendly service , manager is understanding and always so polite to me in the morning . Will always come here ! Service Take out Meal type Breakfast Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Breakfast Sandwich

isabella smith

i just recently started coming to this dunkin as state st dunkin has been letting me down a lot lately. and honestly 1420 broadway in schenectady is the best dunkin in the area. my food is always correct and HOT! my drinks are always made correctly. the service there is amazing. all the workers are amazing and incredibly nice. i have been talking to the manager and the staff lately and all of them are truly amazing people. smiles whenever i walk through the door and i am always greeted almost immediately. the donuts are always looking nice and fresh! when i would go to other dunkin’s the donuts look old and hard, but never here! Service Dine in Meal type Breakfast Price per person $20–30 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Breakfast Sandwich

Tina Mangru

2 months ago

They need better customer service there is a particular individual that works there he always messes up my order and is very rude he said he can’t correct my order so I just stop going over there Food: 5 Service: 1 Atmosphere: 4

Devina A

Absolutely the best Dunkin in Schenectady from this store always had friendly staff Service Dine in Meal type Brunch Price per person $30–50 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Breakfast Sandwich

Lis Rodriguez

I ordered the loaded tots and they were ice cold I asked if they could heat it up I was told very rudely they don’t do that there. Service Take out Meal type Other Price per person $10–20 Food: 1 Service: 1