Dunkin' Bakery,Restaurant,Fast food in West Haven

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Reviews
#66 From 108 in West Haven
7.3
153 Review
Ambience
7.3/10
Food
7.3/10
Interior
7.3/10
Prices
7.3/10
Service
7.3/10
More details
Price & Cuisine
$$$ Donuts
Establishment type
Bakery, Restaurant, Fast food
About
Doughnuts that this restaurant offers you to try are perfectly cooked. Based on the reviewers' opinions, waiters serve good coffee. Many visitors note that the staff is patient here. A lot of guests say that the service is satisfying. Google gives it 4 so you can choose Dunkin to have a good time here.
Reviews
153 reviews
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Local Guide
Source: google
6
6 months ago
Stopped to use the bathroom. They only have one bathroom for all. Barely any toilet paper left. Ridiculous. Have been to a million Dunkin Donuts and never saw only one bathroom like this. At least restock the toilet paper.
Looks cozy but enough for quick breakfast Food: 5 Service: 5 Atmosphere: 5
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Marie Tako
Source: google
2
4 months ago
this worker sofia was rude, always yelling at her coworkers, and not attentive to the customers. bad experience wont be coming back. Service Take out Meal type Brunch Price per person $1–10 Food: 1 Service: 1 Atmosphere: 1
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Ar Ah
Source: google
10
8 months ago
I usually don’t write reviews but the girl took my order she needs a recognition for doing absolutely great job. She was very kind and made my coffee the way I wanted. I didn’t get her name girl with green eyes and head scarf. Service Take out Meal type Breakfast Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5
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Wendy Shaw
Source: google
10
A year ago
I go to this DD every morning. The morning staff is phenomenal!!! They have exceptional customer service, make my ever changing coffee beverages to perfection. They deal with an extremely high volume of customers in a timely manner and still don't lack in service or quality while doing it . Outstanding job guys!! Service Take out Meal type Breakfast Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5
My drink in the end was fine. Although, the customer service & being rushed up to the window when all I’m doing is making sure she had my coffee down right. Only reason to do so was bc she said i had a flavor shot when i never asked for one. Being rushed to order & attitudes aren’t needed. If u don’t wanna work then don’t. 1/22/23 - 7:30 pm.
Today, 1/24/2023, was the first time that my DD app worked in this particular store! I was very happy. The line surprised me, but it moved quickly and I was able to get my order in and out the door. Food: 5 Service: 5 Atmosphere: 5
Just want to give a compliment to the staff here at 12 Boston Post Rd in West Haven. Service is always good, staff are friendly, and they always get my order correct. Even when it's busy the staff are patient and have positive energy which I appreciate. Thank you all! Service Take out Meal type Breakfast Price per person $1–10
A friend of mine and I had decided on a whim last night to go to DD this morning. I happened to notice on the DD app that today 9/29 is national coffee day and I was entitled to a medium iced or hot coffee. I ordered a pumpkin spice latte because it was my first time getting pumpkin spice this season. Anyway, I used the app but the price didn't show the free coffee. I questioned why I had to pay $4.29. My cashier was very nice, but when I asked for the manager to get a refund and after we figured out why the free coffee didn't come off my price, (supposedly no mgr on site. Really? Only employees open the store and open the safe to get cash registers ready to open drive thru & inside?? That doesn't make sense) another employee with fading pink dyed hair came over and told me that there were other customers forming behind me and they couldn't give me refund. Hello. I AM A CUSTOMER ALSO AND MY ORDER AND PRICE OF ORDER WASN'T CORRECT !! I called 800# right away and got the situation documented and gave bad review to corporate. Service Dine in Meal type Breakfast Price per person $1–10
Very rude! Poor customer service skills! I went and was very polite greeted drive thru employees no response to the greeting. Ordered my food and coffee. I asked for my coffee to be remade service was denied. Started to eat my hash browns and hair was in my food. I’ve worked in fast food for years and I know the perks and what should be done and shouldn’t by employees. My coffee should’ve been remade without any questions! Unsatisfied customer and I will be calling corporate!
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