Dunkin' Bakery,Restaurant,Fast food in Billerica

Name: Dunkin'
Address: Petrolex Gas Station, 80 Chelmsford Rd, Billerica, United States
Telephone: 19786678588
Rating: 3.4

Owner not registered

Dunkin'

Reviews

#47 From 76 in Billerica

6.7

116 Review

Ambience

6.7/10

Food

6.7/10

Interior

6.7/10

Prices

6.7/10

Service

6.7/10

More details

Price & Cuisine

$$$ Donuts, Fast Food

Establishment type

Bakery, Restaurant, Fast food

Features

Wheelchair Accessible

Information

Petrolex Gas Station, 80 Chelmsford Rd, Billerica, United States

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Website Dunkin'

About

Visitors can have tasty doughnuts and perfectly cooked bagels at this restaurant. Don't miss the opportunity to try delicious latte. Clients don't highly appreciate hash browns at Dunkin. Most people say that the staff is well-trained here. A number of reviewers suppose that the service is fast. The atmosphere of this place is lovely. But this place has been rated below average by Google.

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Jacob Marsh

Source:

2 years ago

Normally I have a decent experience, but today I ordered 2 large lattes with mocha and whole milk, after 12 minutes I. Line I get to the window and pay and notice they have 2 large ice coffees with mocha waiting and I point it out. The poor window guy tur s and ask the manager and she said that they where lattes and it ored that, I the customer who has been drinking the same order for 12 years and know what it's supposed to look like before I even taste it, said. I want my money back bit they won't pick up the phone. Service Take out Meal type Other Price per person $1–10

Bees Me

2 months ago

justice need to do something about this customer service no good and some know how to mess with your identity some cop work with then your system is not good unreal hear you my girl friend soon corrupt

Anthony Grace

7 months ago

ABSOLUTELY WORST EXPERIENCE EVER. Waited 10 minutes (no joke have a timer on my phone set) and then ask where my food is and they say “we don’t have your order”. I paid cash and have my receipt how are you going to say this??? Worst experience ever and will never come back! Food: 1 Service: 1 Atmosphere: 1

Glenn Heyl

3 months ago

My Mocha Ice Coffee was perfect, the staff was friendly and the building was spotless. Service Take out Meal type Other Food: 5 Service: 5 Atmosphere: 5

Emma Johnson

4 months ago

Coffee was putrid. Sour milk. Absolutely foul and undrinkable. Save your money and go to another location. Food: 1

Edward830 Santana guzman

10 months ago

I go to this location every day after work for the past 5 month been doing that today I went and I order my ice coffee as usual but I also want a medium cup ice they told they can’t sale it to me that they don’t do that and giving me actitudes when before they sold that cup ice to me. Other day I went and my coffee had hair inside. Please management do something with this location.

Patrick McGrath

A year ago

I'd love to tell you how the food was but there was no food. Second time I've been in there after work (in a 2-week span lto get a donut and appears like nobody works there. I'm standing in line with a couple of people and we're completely being ignored. Three of us just said screw it and walked out. The donuts are usually garbage anyway. I'll just go to a local place that actually cares.

Raegen Harrold

I go to this Dunkin’s every day because the staff is always super nice, quick service and the coffee is perfect and food is fresh. Well today I went to get a breakfast sandwich and it was just me in the drive through and I wanted to get a dozen donuts for my co workers so I asked when I pulled up to the window, again just me in the line. Some woman making the food lost it on me and was swearing and screaming no saying I need to pull back around and everyone around her asking why saying it wasn’t a big deal and this lady is going off saying the time and there’s someone ordering behind me and I was at a loss of words. I will be contacting corporate and making sure whatever needs to be done to get her written up or fired will happen because she shouldn’t be working with people if she can’t handle the smallest inconvenience. I will not be returning to this location. I feel bad for the poor girl ringing me out who looked frozen and as shocked as I was. Do better.

Elena Kennedy

I don’t know what is going on with this location. Twice now there has been incredibly slow service in the drive-through. I do not think it is understaffed. I think there might be other more significant problems. I would love to report this to management but, unfortunately, I can’t find a way to contact them, and no one answers the phone.

Kevin Fonseca

I go to this dds almost daily and today really made me mad. I use my app everyday and i told the man at the window that i was pulling my app up. It was a $17 order. He then scanned my debit card and told me i could not scan my app now because he had already scanned my debit card. I am pretty upset i lost out on all of those reward points. I then asked if he could refund me and start over and he just said no and then just shut the window on me!!! Service: 1