Dunkin' Bakery,Restaurant,Fast food in Billerica

Name: Dunkin'
Address: 1 Republic Rd, Billerica, United States
Telephone: 19783621070
Rating: 2.4

Owner not registered

Dunkin'

Reviews

#57 From 76 in Billerica

4.8

146 Review

Ambience

4.8/10

Food

4.8/10

Interior

4.8/10

Prices

4.8/10

Service

4.8/10

More details

Price & Cuisine

$$$ Donuts, Fast Food

Establishment type

Bakery, Restaurant, Fast food

Features

Takeout

Wheelchair Accessible

Information

1 Republic Rd, Billerica, United States

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Website Dunkin'

About

Try nicely cooked breakfast sandwiches. This restaurant offers good coffee among its drinks. Guests don't like doughnuts at Dunkin. Many visitors have noticed that the staff is cool at this place. Most reviewers point out that the service is fast. But this place is not highly estimated by Google users who provided it a below average rating.

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Ted Burwick

Source:

A month ago

Worst Dunks i've ever been to, CONSISTENTLY say their "oven isn't working" just so they don't have to take food orders because they're so understaffed. very disappointing... Food: 3 Service: 1 Atmosphere: 1

Mannys Designs

Avoid this location like the plague. I found strange white stuff in my coffee. When I brought it to the employees attention he mumbled something under his breath to his co-worker and they both started laughing. He gave me a hard time about replacing it. Service Take out Meal type Other Food: 1 Service: 1 Atmosphere: 1

Andrew Marino

Worst dunkin I've ever been too... the people suck, and the food is always cold or wrong. They denied my online order today because they were to busy. I also had a 7 dollar order ... there was 3 people inside and no line in the drive through Service Take out Meal type Breakfast Price per person $1–10 Food: 1 Service: 1 Atmosphere: 1

Ygor Madson

3 months ago

They don’t have nothing in stock , if you ask for a croissant toasted with butter , they don’t have butter , they don’t have donuts , I ordered two wake up wrap , I threw it at the dumpster, horrible service Food: 1 Service: 1 Atmosphere: 1

matt .R

4 months ago

Never gotten a thing correct that I ordered from this specific Dunkin. Going on attempt 8 now. Still wrong Food: 2 Service: 1 Atmosphere: 1

Lexi W

2 months ago

Was informed 30 minutes after ordering my mobile order that they were out of what I ordered. They should have blocked this off on the app if they were sold out.

Johnny B

Stupidly spilled some coffee on self in drive thru lady gave me napkins right away didn't even ask, awesome Lady working the window ! Service Take out Food: 5 Service: 5 Atmosphere: 5

Mohammed Mohammed El Husaini

7 months ago

It took 30 minutes to get two egg wraps. I only got my food because I spoke up and asked for a refund. The lady at the counter tried to tell me to call customer service, so I asked for the manager. Magically the food was done in 30 seconds by the manager himself. Odd huh. Service Take out Meal type Brunch Price per person $1–10 Food: 1 Service: 1 Atmosphere: 1

laurrmariiexo

5 months ago

if i could give less stars i would. they ALWAYS mess up at least two items in your order. Food: 1 Service: 1 Atmosphere: 1

Ronda Johnson

A year ago

If I could give zero stars I would. I pre ordered a box of joe- 25 minutes in advance knowing it takes a lot of coffee and time. I got there, no coffee started. The girl behind the register kept ringing up new walk ins, totally ignoring me. Finally another person asked what I was waiting for. When I responded a box of joe, she put her hand on her hip and exclaimed, "You're just going to have to wait, we are short handed." Mean while register girl is making coffees for all the new walk ins. I explained I ordered now, 30 mins ago, and had to be at a celebration of life. “Well, we're short handed.” She wouldn't help me figure out how to cancel and get a refund. Register girl yells, "I'm not doing this today! I don't care if she hears me!!" I told her I could here her and maybe she should look into another line of work if customer satisfaction wasn't her thing. Finally the original girl who told me I just had to wait started my coffee exclaiming she had to use all the coffee, register girl got mad and said she just made it! Yay, my coffee was fresh. No sugar available but plenty of attitude! I left telling them that maybe they should turn off online ordering to get caught up. This is my 2nd altercation with a pre order here, apparently, according to other customers waiting, this place is known for being slow while dishing out major attitude! Starbucks-here I come!! Service Take out Meal type Breakfast Price per person $10–20