Dunkin' Bakery,Restaurant,Fast food in Tyngsborough

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#32 From 40 in Tyngsborough
4.0
79 Review
Ambience
4.0/10
Food
4.0/10
Interior
4.0/10
Prices
4.0/10
Service
4.0/10
More details
Price & Cuisine
$$$ Fast Food, Donuts
Establishment type
Bakery, Restaurant, Fast food
About
You can always try good sandwiches - a special offer of this restaurant. Visitors don't highly appreciate doughnuts and iced coffee at Dunkin'. Most people suppose that the staff is appealing here. Many reviewers find that the service is fast. But clients rate this place below average on Google.
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79 reviews
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This is, by far, the absolute worst Dunkin in all of New England. And as we all know as die-hard Dunkin coffee drinkers, that the bar is already set exceptionally low. They’re the only game in town, though, so they stay in business. Beware: if you order on the mobile app, they are likely to have run out of most things on the menu. In the few months I’ve been using this Dunkin, they haven’t been able to fill my mobile order due to running out of cream, and on two other occasions, running out of sandwich ingredients. Of course, once the order is paid for, there’s “nothing they can do.” Also, this picture sums up the customer experience quite nicely—even when they do have the ingredients, they just don’t care to do it right. This photo is of their “avocado toast with bacon.” I think it’s supposed to have everything seasoning as well. I really enjoyed the blob of avocado on the cardboard. The photo gave my friends a good laugh, anyway. Also remember to load up your car with straws and napkins before your trip to this location, because they hardly every have those either. I think they rely on being next to a highway on-ramp. By the time you peep in your bag to check your food and find it sorely lacking, you can’t turn around. Oh well. Service Take out Meal type Breakfast Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1
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Rhd Gui
Source: google
2
2 weeks ago
If could give 0 would do it happily
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Joe Frawley
Source: google
4
A month ago
Service is always terrible here. Expect to be in the drive through land for at least 10 min (no matter how many people are in line). They are always understaffed. Where is the owner of this place? Why are they not here to help? Service Take out Meal type Breakfast Price per person $1–10 Food: 3 Service: 2 Atmosphere: 2 Recommended dishes Donuts
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Tellez Jona
Source: google
2
A month ago
Very despotist and rude, it takes a long time for your order. I had to wait more than 15 minutes. I don’t recommend them 👎 Service Take out Meal type Lunch Price per person $20–30 Food: 1 Service: 1 Atmosphere: 1
I bought a donut and threw away, the attendant was coughing all over the donuts. Very disgusting. 01/08/24 5pm. Food: 1 Service: 1 Atmosphere: 1
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C S
Source: google
8
3 months ago
Good service but I don't care for this location. it was the only convenient location and I was in a time crunch. The croissant was burned and the sandwich was a mess. The tea was warm, not hot. The donut was good. Service Take out Meal type Breakfast Price per person $10–20 Food: 3 Service: 5
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Steph
Source: google
2
4 months ago
Do not waste your time going to this Dunkins’. It is far and away the slowest dunkins in the area- it is a miracle if you get your order within twenty minutes. Don’t even bother with the drive-thru. I was waiting for twenty minutes today for two refreshers as a crowd of people gathered around the counter waiting for their coffees. When we finally started getting our orders, one employee forgot one of my drinks and disappeared, so I was stuck waiting ten more minutes until I could flag someone down. The other customers received the wrong drink orders entirely when they finally got theirs. During this time I witnessed one poor kid trying to work the drive-thru window, counter, and make the food and drink orders completely solo, until two managers decided to come out and help him. One other employee appeared too, though he stood around looking lost instead of doing anything to help. During all of this, I noticed the same car sitting at the drive thru window the entire time I was there, which was a good twenty minutes. This location is a joke- you will get your coffee faster even if you have to drive fifteen minutes out of your way to find a better dunks (better= literally any other location.) Food: 1 Service: 1 Atmosphere: 1
Do not go to this specific Dunkin if you want anything to be correct within your order. The employees barely have the decency to give you the time of day. In between every item you order they will ask you “anything else” In the worst tone possible. There have been plenty of times I’ve been in the middle of speaking and they already are asking me if I want anything else. Once you arrive at the window your order is never correct again proving that they could care less. Any attempts to correct your order that you paid for will be revived with attitude such as throwing cream cheese into your bag or snatching your coffee back. This sadly is one of the closer Dunkin’s in the are and would happily be my first choice if the service was good. Most customers are not asking for much besides a semi pleasant experience and a correct order. You won’t get that here. Hopefully some day they can recover from this huge issue which is clearly a poor employee attitude which has spread through most of the staff. Atmosphere: 5
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Leda s
Source: google
4
6 months ago
I went to the drive through with my boyfriend on a slow rainy day there was nobody in the drive threw line except us and one person inside. the lady at the window was extremely rude and had an attitude the entire time we were ordering. she was rushing us to the window when we hadn't even finished ordering yet and when we did finish and got to the window, she had to reconfirm most of the order because she had written it down wrong. we had to wait 10 minutes just to pay and another 10 or so to get our food. we got 2 coffees, 1 refresher, and a bagel. my bagel was burnt, i didn't have a knife to put on the cream cheese, she put the wrong milk in his coffee, and the straws were too small. the lady didn't even say anything to us after giving us the last part of our order she just shut the window and left. she made the entire experience bad and quite honestly i don't understand why someone with that kind of attitude would work in the service industry. Service Take out Meal type Brunch Price per person $10–20 Food: 3 Service: 1 Atmosphere: 1
I like dunks, but this might be the single worst location in all of New England. Drive-thru doesn't feel like answering half the time. Go inside and you can expect to wait a good 20 mins to half hour for even the most basic order. E mployees are rude and clearly not in any hurry. Last time I came here the order was so wrong I just threw it straight in the trash and went to the honeydew next door. Food: 1 Service: 1 Atmosphere: 1
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