Dunkin' Bakery,Restaurant,Fast food in West Islip

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Reviews
#29 From 43 in West Islip
4.2
10 Review
Ambience
4.2/10
Food
4.2/10
Interior
4.2/10
Prices
4.2/10
Service
4.2/10
More details
Price & Cuisine
$$$ Donuts
Establishment type
Bakery, Restaurant, Fast food
About
Many visitors point out that waiters serve tasty doughnuts and perfectly cooked bagels here. It's nice to try delicious iced coffee. This restaurant is famous for its great service and friendly staff, that is always ready to help you. As guests find it, the atmosphere is enjoyable here. But a number of people who use Google didn't give Dunkin' a high rating.
Reviews
10 reviews
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Yani A
Source: google
2
6 months ago
Not happy, I have asked multiple time to mix properly all the sugar at the bottom. I have ordered food and I have been missing. I always had my regular DD and I never had an issue. Small advice to the workers do it properly even if it takes you 2 more minutes. I get its fast pase but my daughter works for DD as well and I told her the same thing. All the customers request her for the simple reason she takes her does it fast and the way they like it. I even tip her $10-20 to all of them cause she has told them and they all know how I love my drinks. Service Take out Meal type Breakfast Price per person $10–20 Food: 2 Service: 1 Atmosphere: 2
Every time I go here lately which is a lot the drive through is backed up out of parking lot becuse service is so slow so I go inside and can stand at the counter for up to 10 minutes without being addressed or order taken. They definitely need to hire more staff so the wait isnt soooo long every time! I have had to leave and bo to another one on my way to work many timesaand have watched other people do the same. Service Take out Meal type Breakfast Price per person $10–20 Food: 3 Service: 1 Atmosphere: 3 Recommended dishes Donuts
i got an iced matcha latte just now and the matcha powder was hardened and clumped at the bottom of the cup. After repeatedly trying to mix my drink, the straw cracked all down the middle. Extremely horrible. Service Take out Meal type Other Price per person $10–20
It's mostly the same as other Dunkin locations. If you choose to go inside over drive-thru, be ready to wait at least a few minutes before someone even takes your order. They seem to not care so much about inside traffic at this location. I've never eaten any of the "prepared" foods at Dunkin like sandwiches, etc., so can't comment on that. Donuts are same as everywhere. Muffins, not so much. They taste the same, but they're always lacking that signature caramelized sugar topping that makes Dunkin muffins great. Of course the coffee is pretty much always good, as long as your specific with what you want. Service Take out Meal type Other Price per person $1–10 Food: 4 Service: 4 Atmosphere: 1 Recommended dishes Caramel Iced Macchiato
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Mark Valkiv
Source: google
10
A year ago
Amazing experience I had at this place, went there for breakfast once and was absolutely amazed by the taste of their iced signature latte and bacon egg and cheese sandwich. Couldn’t believe that a simple Dunkin’ Donuts staff could make something better then I’ve ate in some restaurants. Very nice friendly welcoming Staff , even gave me a compliment on my big arms and visible through shirt abdominal muscles, also said they can tell I never skipped leg day 🤭 overall 5 stars ! Service Take out Meal type Breakfast Price per person $1–10
I would say 7/10 times this place is just not it. The staff is incredibly rude. They do not want to be there and show it. Get my drink wrong nearly every time and have such an attitude. It’s been this way for YEARS different people but the people’s attitude And work ethic seriously haven’t changed a bit. Service Dine in Meal type Other Price per person $1–10
I enjoy most of the day staff (now that they got rid of most of the immature kids) but I just went at night for ice cream and the staff member Emma couldn’t have been more rude, rolling her eyes. I asking for 2 scoops and 2 toppings but she forgets one topping, probably because she has an airpod in one ear. When I said she forget she ripped the bag away, then I look and see she gave me a sample size spoon..I asked someone else for a normal size spoon and they said “this?”.. They’re all just completely oblivious. The person running the drive through is sitting up on the driveway ledge. Please get some mature staff Service Dine in Meal type Other Price per person $1–10
My experience recently was horrible. My boyfriend and I had just said hello while we pulled into the drive thru and then had said it again just after a couple moments later. After we ordered, my boyfriend wanted to add on to our order and she says “you have to order the same time he orders” in such a rude tone. When we approach the window , the so called head “manager” as she said was extremely rude to us explaining how we do not talk to her like this, how they are clearly busy (btw we are only the second of two cars) etc. i did not even take my order from her after my experience, especially how I noticed she made my drink wrong as well. I am very upset as this is the location I always get my coffees at, which also are made wrong consistently.
If I could put no starts that would be more accurate. Our order had 5 items and only one came out right. Inedible. Terrible. This picture is of a toasted bagel with vegetable cream cheese.
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Lou Cap
Source: google
8
5 years ago
Wow. This place rocks. This recently opened coffee establishment is the place to go. The location is perfect and it's easy in and out. Check it out for yourself and I am sure you will not be disappointed. 👍👍
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