Dunkin' Bakery,Restaurant,Fast food in Oswego

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Reviews
#42 From 47 in Oswego
3.2
10 Review
Ambience
3.2/10
Food
3.2/10
Interior
3.2/10
Prices
3.2/10
Service
3.2/10
More details
Price & Cuisine
$$$ Donuts, Fast Food
Establishment type
Bakery, Restaurant, Fast food
About
Here you will be able to taste good doughnuts. In accordance with the visitors' opinions, waiters serve great latte. This restaurant is famous for its great service and friendly staff, that is always ready to help you. But clients rate Dunkin' below average on Google.
Reviews
10 reviews
Rating
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April
Source: google
2
A week ago
Ordered two donuts mobile and only got one. Then when I was at the drive thru window they left me sitting there for five minutes waiting. Terrible service at this location. Make sure you check your bags.
Had to sit in drive threw line for line 20 minutes got to window was very rude no thank you or even a hi good morning. Top it off didnt even get two drinks right tried get them to make it again they just kept saying we will be right with you another 10 minutes goes by just left the drinks thanks dunkin yall really need some help if you ask me
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Jim Lai
Source: google
10
3 months ago
Love this place to the point staff knows me by first name. Thank you all for working here. Service Take out Meal type Brunch Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5
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S0UR M1LK
Source: google
2
4 months ago
So I had ordered a hot chocolate and asked if I could have milk instead of water they bought their cornrows having boss to which verbally attacked about the milk i kindly asked if u could get my money back and she called me a monkey before giving my money back I would to go somewhere else not worth ur time or money do better Service Take out Meal type Breakfast Price per person $1–10 Food: 1 Service: 1 Atmosphere: 1
Extremely busy almost no time to walk through the parking lot to the door and building seems rather small for the large impact on the community the other locations have seemed less lively sence Service Take out Meal type Breakfast Price per person $1–10 Food: 3 Service: 4 Atmosphere: 3 Recommended dishes Sausage Egg and Cheese
FINGER NAIL IN COFFEE!!! I went to this dunkin recently and ordered an iced coffee. I was drinking it after I had gotten to work and nearly swallowed a finger nail. It was absolutely unacceptable and not to mention insanely unhygienic. I’ve never seen a single worker wearing gloves and for this very reason they have lost my business. Service Take out Meal type Breakfast Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1
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Jenna W
Source: google
2
6 months ago
found someone’s eyelash on my drink this morning. Service Take out Meal type Breakfast Food: 2 Service: 3
They were extremely rude and literally yelled at me when I asked if I got the dunkin run discount on my bagel bites and sandwich. Then handed us the hot coffee with the lid only halfway on after trying to hand us the wrong order twice. The latte I paid 80 cents extra to her with oat milk had regular milk. Service: 1
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James Kuntz
Source: google
2
9 months ago
I recently visited this Dunkin Donuts location and had a less than satisfactory experience. There are issues drink/food orders about 60% of the times I order daily, which has been disappointing. During my most recent visit, I encountered some issues with my order. Initially, my drink was forgotten, and when it was prepared, it turned out to be excessively sweet. I politely requested a new order. However, I faced some challenges when the barista engaged in an argument regarding the order, claiming that I had requested four shots through the mobile app. Interestingly, I had just witnessed her adding eight shots to the drink. When I brought this up, she shifted the focus of the discussion to the quality of the pump machine instead and decided to argue more. Despite this situation, I remained courteous and thanked her for the drink, even though she responded with a less than pleasant attitude. Considering these experiences, I have made the decision to travel to another Dunkin Donuts location further away (specifically, the one on W. 1st Street), as they have consistently provided excellent service. This way, I can avoid any potential issues and ensure a more enjoyable visit. I will not return to this location. Service Take out Meal type Breakfast Price per person $1–10 Food: 1 Service: 1 Atmosphere: 1
Every time I go to this location they don’t make my coffee the same, today I got a bagel with hardly any cream cheese too. I understand every once in a while but it’s every time. There are plenty other Dunkins in Oswego that I will go to instead.
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