They were short staffed today, but the staff was so friendly and were awesome. Yes it took a little longer to get my coffee and sandwich. They made it work and it was a pleasant experience. I guess they fired the troubled employees because the two working today were so nice. Keep it up!
Service
Take out
Meal type
Breakfast
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Corporate or store management needs to get it together!!!! Employees were harassed and attacked by a man in drive through who then proceeded inside the store.. There’s no reason the employees had to witness what happened today whatsoever. Not surprised they’re distracted and slow. They’re dealing with inappropriate situations. Man was angry because his bagel wasn’t baked properly- even though that’s how they come from the manufacturer and he took it out in the young lady who was just doing her job. He then stole a bunch of stuff from the store and stormed out.
The place was tidy and clean and organized. They had full lines out the door and drive through and still managed to be polite and help everyone the best they could
Service
Dine in
Meal type
Breakfast
Price per person
$1–10
Recommended dishes
Donuts
I called yesterday afternoon to place a large pick-up order for this morning. Suzanne took my order and was so friendly and patient! Unfortunately, when you place large to go orders items are not always correct, but that was not the case this morning! My order was spot on-even to include napkins and plenty of utensils. We order quite often for safety meetings and various other staff meetings throughout the year, and typically I use a different location that is not as friendly or helpful as Suzanne was. Never again! I will pick the food and coffee up here always from now on. Great job to Suzanne, the rest of the team, and the management at the Rivers location!
Service
Take out
Meal type
Breakfast
Price per person
$100+
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Bagels
I was traveling and had a 3hr40 minute hour ride back home and I stopped here after I visited the cycle shop next door. The food was cold service was ok. You can tell they were busy but you can hear in their voices they were kinda mad. But the picture of my sandwich is below I took a bit and it was cold not even warm at all. I won't be back here again.
Food: 2
Service: 2
Atmosphere: 2
I went through the drive thru to pick up donuts to gift a business I use. There were 3 cars in front of me. The line moved quickly, and the two people who served me were friendly, helpful, and fast. I made a large order with no advance call, but they were able to accommodate me in no time at all.
Service
Take out
Meal type
Other
Price per person
$50–100
Food: 5
Service: 5
Recommended dishes
Donuts
I had the best experience this morning at this location. The manager Suzanne was very helpful and kind. The whole location was quick and efficient. I was with a coworker who is having a rough time right now and every year she purchases a Dunkin Ornament. Another manager named Jenna(sp) overheard my coworker saying she couldn't spend the money this year on her ornament and the manager purchased them for her!!!! We were completely blown away at the compassion. This location is very lucky to have such great managers!!! I will always go to this location for my coffee needs!!
Food: 5
Service: 5
Atmosphere: 5
The wait was ok, they forgot we ordered hash browns only gave us drinks and had to request the hash browns. Bags were mostly empty and cold, soggy. Would not recommend. Drinks were great tho.
Service
Take out
Meal type
Breakfast
Price per person
$10–20
Food: 3
Service: 4
Atmosphere: 3
This is the last time I come to this establishing an order and buy anything. I ordered a medium mocha iced latte and the drink was so light full of milk. I told the cashier they took it put half a pump and gave it back to me the same color. Waste of my money!!!!
Service
Dine in
Meal type
Lunch
Price per person
$1–10
Food: 1
Service: 2
Atmosphere: 1
They literally gave me cold sandwich with a burnt croissant. It was at least 10 people working and still got it wrong. Not to mention they don’t hv a number to call to let them know if thy messed an order up. So now I’m forced go out my way to get it done right
Service
Take out
Meal type
Breakfast
Price per person
$1–10
