Pretty sure I got a moldy bagel in my order today, which makes me feel pretty grossed out :(
Service
Take out
Meal type
Breakfast
Price per person
$1–10
Food: 1
Service: 4
Atmosphere: 4
Recommended dishes
Hash Browns
Don’t order online here. They run out of stuff, but you can still order it online. So you get there, they don’t have it and they can’t refund the money. Plus they’re suuuper slow. Save the strife and drive out to Belleville or another location.
Service
Take out
Meal type
Breakfast
Price per person
$1–10
Service: 1
Service was exceptional at this location. Mercedes was very helpful and friendly. I will definitely be coming back here again.
Service
Take out
Meal type
Other
Food: 5
Service: 5
Atmosphere: 5
Ordered on app and order was not ready and when was ready was incorrect because they had no large cups. Charged for large but gave medium! Unacceptable!
While my coffee was great. Ordering through the drive-through here is something I cringe at doing here. The drive through customer service, seemed to be hurried and not pleasant. This is now the second time, I have seen the drive-through worker handle my food without gloves or tissue paper.
Meal type
Breakfast
Price per person
$10–20
Food: 3
Service: 1
Atmosphere: 2
I'm highly allergic to pork. I ordered the egg white & veggie omelet bites, and they gave me the bacon & cheddar ones. I didn't notice until I had already taken a bite. I didn't get my money back, and I'm probably gonna be sick for the next 48 hours.
Service
Dine in
Meal type
Breakfast
Price per person
$10–20
I placed an order through the app, ended up waiting about 30 minutes and had to leave to get to an appointment. I tried requesting a refund since I never received the order and management has been difficult to work with. I was contacted by the assistant manager, Maria, who told me she was going to send me a gift. That’s nice but what I’m asking for is a refund. She told me she’d have to forward my concern to the district manager who would follow up with me. It’s been several days and I have heard nothing back from this district manager. Tried emailing Maria for an update and no response. I ultimately filed a dispute with my credit union because it shouldn’t take this much to receive a refund for a product I never received. I don’t care about the long wait times, the reason this location lost my business is because management is making it so difficult to get a simple refund.
Food: 1
Service: 1
Atmosphere: 1
Placed an online order for two small cambros of coffee for the following morning. Received order confirmation. Went the next morning when it was supposed to be ready and was told "We don't check online orders, and even if we did, we don't have the necessary containers." Tried to say they couldn't do in-store refunds but finally relented when confronted. Remarkably poor service and blatantly misleading.
Do yourself a favor and just avoid at all costs.
Service: 1
This is the worst dunkin in the history of Dunkin’s and I’ve been to like 100 Dunkin’s. It takes 20-30 minutes to get a coffee or food from the drive through. The service is so slow I wanted to cry in my car. It’s been like this for 2 years they should close it down.
Service
Take out
Meal type
Breakfast
Price per person
$1–10
Food: 1
Service: 1
Atmosphere: 1
Recommended dishes
Donuts
