Dunkin' Bakery,Restaurant,Fast food in Pennsburg

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Reviews
#5 From 6 in Pennsburg
6.3
360 Review
Ambience
6.3/10
Food
6.3/10
Interior
6.3/10
Prices
6.3/10
Service
6.3/10
More details
Price
$$$
Establishment type
Bakery, Restaurant, Fast food
About
A lot of people mark that you can eat perfectly cooked sandwiches here. Guests can have good chocolate doughnuts, ice cream and mint chocolate at this restaurant. Clients don't like iced coffee at Dunkin. This place is famous for its great service and friendly staff, that is always ready to help you. When you enter this place, you feel the homey atmosphere. But most visitors who use Google didn't give this spot a high rating.
Reviews
360 reviews
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Went through drive through an ask for a napkin with my food an I get an attitude from the woman she threw it at me an slams window. Totally uncalled for.Service completely sucks at this store.Middle aged women with glasses an brown hair. Works mornings.Most miserable woman I ever dealt with. If you don't like your job QUIT.You would think with all the 1 star reviews someone either corporate or store manager be cracking down on the employees an teaching them how to be polite an nice to the customers. Service Take out Meal type Breakfast Price per person $1–10 Food: 5 Service: 1 Atmosphere: 4
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Frank Moran
Source: google
4
A month ago
Locals Including myself are frustrated that many times what we want to order is out. One friend of mine will never go again as the drive thru is poorly designed and there is little space to navigate cars thru. Also, the outdoor lights are never lit making it look as if they're closed. Service Take out Meal type Other Price per person $1–10 Food: 3 Service: 3 Atmosphere: 3
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Chris Capen
Source: google
2
A month ago
This is by far the absolute WORST Dunkin I've ever been too. The hot food IS ALWAYS overcooked. The hashbrowns are always tiny hocky pucks. I couldn't even get them to add pepper to a breakfast sandwich because one of the workers claimed " we can't change anything on the sandwich because they are prepackaged. Lazy.
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Justin Mart
Source: google
2
A month ago
They cant get it right, doesnt matter what it is, doesnt matter how much time you give them, or how many times you go back. I always order the same thing, large hot caramel craze latte, and its always room temp and somehow tastes flat, ask the for a actually hot latte, they will tell you "it is what it is", my wifes coffee with mocha and cream same thing, and my son just asked for hot chocolate with ice (because that drink they can make hot) and they refuse. They sound whiny and offended when you go through the drive thru window. These guys from what i can tell hate their jobs and it shows. The dunkin in New Smithville is so much better in every possible way. Service Take out Meal type Other Price per person $1–10 Food: 1 Service: 1 Atmosphere: 1
Watch out if you go to this dunkin donuts they have rude people working. They made my coffee wrong and the guy gave me additide about it making rude comments and this isn't the first time I've hade people there give me attitudes all the time this place has awful coffee and custermer Servise. Food: 1 Service: 1 Atmosphere: 1
If you've been to a DD before, this place isn't going to rock your world. It's a DD. It's fine. Downgraded my review because the percentage of times my order is incorrect keeps going up. I order through the app and after I drive off, notice that something is either incorrect or they forgot to include something from the order. What I learned recently is that you can report that issue in the app and you get refunded for what was missing/incorrect. So at least there's that. Not sure if the person making the order isn't reading the order, or there is a miscommunication between the food preparers and the person at the window. Whatever it is, they need to step up their game. Wasn't previously this bad. Service Take out Meal type Breakfast Price per person $10–20 Food: 4 Service: 2 Atmosphere: 5 Recommended dishes Doughnut
Iced Pink Velvet Macchiato Service Take out Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5
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Jim Wagner
Source: google
6
A month ago
It's a Dunkin. Service Take out Meal type Breakfast Price per person $1–10 Food: 3 Service: 4 Atmosphere: 3
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R B
Source: google
2
2 months ago
They don’t care about their customers inside. Was the Only person inside. Stood at counter for 10 minutes while staff continued to walk by and ignore the fact they had a customer inside. Very poor service. Coffee did not contain milk as requested. They are obviously annoyed with people ordering the old fashioned way. Service Take out Meal type Breakfast Price per person $1–10 Food: 3 Service: 1 Atmosphere: 1
The new old lady on headset and window is so rude every single time and messes up my order without fail every time. I apologize that you are middle aged working full time at a Dunkin’ Donuts but why are you taking that out on the customers??? Service Take out Meal type Breakfast Price per person $1–10 Food: 4 Service: 1 Atmosphere: 1
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