Dunkin' Bakery,Restaurant,Fast food in Orono

Owner not registered
Reviews
#37 From 49 in Orono
6.2
68 Review
Ambience
6.2/10
Food
6.2/10
Interior
6.2/10
Prices
6.2/10
Service
6.2/10
More details
Price
$$$
Establishment type
Bakery, Restaurant, Fast food
About
Try nicely cooked doughnuts to form your opinion about this restaurant. Visitors don't like sandwiches and dark coffee at Dunkin'. At this place, you can order a takeout. A lot of people point out that the staff is cheerful here. Professional service is something clients agree upon here. The calm atmosphere will be a good addition to nice dishes and good location of this spot. But this restaurant hasn't achieved a high rating from Google users.
Reviews
68 reviews
Rating
Sorting
Date
Date From - Date To
avatar
Vic61
Source: google
10
6 days ago
Best price for a coffee at this DDs still 301. Most others keep going up. Three price increases last year. Food: 5 Service: 5 Atmosphere: 5
Unless I’m missing something, maybe Dunkin is very inclusive of mute employees. It makes me so uncomfortable when I go through the drive thru and they just don’t say anything? Even when I say thank you they just look at me blankly. I’ve never cared about customer service quality but just maybe training employees to use big words like “you’re welcome” or “hello” would help to not make people uncomfortable. However, the food and coffee is good and I guess that’s what matters. Food: 4 Service: 1 Atmosphere: 2
Food comes out ok, they don’t carry oat milk which isn’t a huge deal. Girl at the drive through window just rolls her eyes if you say thank you. Definitely not a friendly person. Don’t even consider going inside to order if you don’t have 20 minutes to stand there waiting for somebody to help you. All-town bathrooms are probably the worst in the area Food: 4 Service: 4 Atmosphere: 1
avatar
Helen
Source: google
4
8 months ago
Food was great! The person who took my order at the counter was extremely nice and helpful. But the other lady (i assume she’s been there for a good amount of time) was extremely rude especially to the other employee. She was yelling at them or no reason at all and this caused the atmosphere of the place to feel off. I have notice this going through the drive thru as well. She is very aggressive when taking orders and snaps easily. Again, I have no problems with any of the other employees they always do an amazing job and are very kind. It’s just this one lady specifically. Food: 4 Service: 2 Atmosphere: 1
avatar
Sherry Veino
Source: google
10
2 years ago
So friendly, pretty fast at getting your order, easy, convenient , good location. New reviews stroll down New Review December 11,2020 Today went to Dunkin to get sandwiches and hash browns, got back home and not good at all, mush hash brown and cold, burnt sandwiches, wow not sure I would even give them a 1 today😥 New review 4/30/21 went to DD in orono on Park st. Second time I have gotten 3 bags of coffee for 19.99 BUT they always charge you more so you have to tell them how mu h it is THE SIGN IS RIGHT THERE PEOPLE HOW MUCH IT IS, this is getting old, and talk about slow with 5 people worki g they still take forever, get ut together people 😣
avatar
Tehya Esposito
Source: google
2
10 months ago
I went to get bagels with my friends this morning and the workers were horribly rude. They did not put cream cheese on our bagels when we asked for it and when we went back to ask them to fix it they said that we would have to be charged for extra cream cheese and when we argued that one older lady threw the cream cheese on the counter extremely aggressively and yelled at us. Whoever the owner is needs to give this lady a reality check and fire her. She was older maybe 40s, brown hair, and a little on the bigger side. Thanks and I hope this gets fixed.
avatar
Kobe Chasse
Source: google
4
4 months ago
Drive trough worker mess up our order and then tried to push us away before we got all of it Service Take out Meal type Brunch Price per person $1–10 Food: 4 Service: 1 Atmosphere: 1
I just spent 26 bucks on breakfast for the kids and I and my whole order was messed up, wiped cream clearly just scraped off and or mixed in when we asked for no dairy/no whip, the tots were like, microwaved or something really gross and I had to ask for ketchup at the window and got 2 for 4 orders of tots. I'll just wait the hour in aroma Joe's line next time I guess. My order here is always messed up somehow. The bottled water was cold, I guess that's a positive.
avatar
hannah
Source: google
6
2 years ago
ordered a large peppermint cold brew w cold foam on the app today and they didn’t have it apparently which is fine, but they didn’t even bother to wait until i got there to ask if i wanted milk or another substitute, so i just got slightly flavored black coffee. waited around to ask for it myself and was ignored. i get that y’all are busy but please just take one second to talk to the customer, it is possible. still giving three stars because usually someone does wait and ask me if i want a substitute and i appreciate that.
Oven wasn't working so food choices were limited and we didn't get one of our drinks so had to wait a long time before finally calling a staff member over to make it. Staff wasn't very friendly, helpful or polite (except for the lady at the register)! Overall not the greatest experience but in their defense it was extra busy due to friends and family weekend at the college. Service Take out
become-owner-bg
Does this bellong to you?