Prices keep creeping up and service is hit or miss depending on how many people have showed up for a given day. Recently I got the new hash brown thing and it looked like the person who made it had a vendetta against me; seems as though they made heated it all up and then slammed it into the cup as hard as they could manage. Far cry from the picture and animation on the menu, tasted alright.
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 3
Service: 3
Atmosphere: 3
So I drove up to order my coffee and to start off someone goes "WHAT DO YOU WANT?!" And so I paused, and then some person goes "how can I help you?" So I shook it off and ordered my drink along with a medium coffee that comes free with purchase (according to the sign and cashier). When she said yes after I asked if the medium was free I said "oh good because I only have enough for the one coffee on my app" she takes the 6$ off and then says okay you owe 4$ something still. I said no, the coffee was free you said. And she gets pissy with me and walks away from the window and says she cant deal with me or she gunna ***. Instead of just settling it fairly... I ended up paying for the medium because she said it would be "redeemed" but it wasnt. I told them to rip their sign up for false advertising then. There was no need to take ot to the level that they did. Absolutley HORRIBLE cistomer service from ALL employees on morning shift. And I usually try my best to have the upmost respect and understanding for people working Customer Service but their is NO excuse for this really. On top of it they dont clean their drink machines. GROSS.
Food: 1
Service: 1
Atmosphere: 1
They run out of food early, the donuts are sooo much smaller and costs are higher or the same. Like everywhere else cost of business.
Food: 3
Service: 3
Atmosphere: 3
Good service and the coffee was awesome but my bacon was almost uncooked and EXTREMELY greasy. This is one of the worst sandwiches I've ever gotten from Dunkin' and I've been to Allegheny Ave Dunkin'... other than that it was great
It's Dunkin.....I wouldn't expect much but SOMETIMES, you get really good service from someone that probably will quit soon. The know their worth. These guys and gals are worked to death when it's busy. I understand hostility once in a while.
Service
Dine in
Meal type
Breakfast
Price per person
$10–20
Food: 3
Service: 4
Atmosphere: 4
Recommended dishes
Sweet Black Pepper Breakfast Sandwich
I had my roommate pick me up a breakfast sandwich and an order of hashbrowns the other day. He gets back and instead of 6 hashbrowns, there are only 3. I called and spoke to a woman claiming to be the assistant manager. She told me that she would give me a couple of orders of hashbrowns for free, the next time I came in and to just mention that I spoke with the assistant manager. I went this morning and when I ordered hashbrowns and spoke about what had happened, I was told that they knew nothing about it and that they have many assistant managers. I was charged for my hashbrowns this morning. The staff was rude when I showed a picture as proof and inadvertently called me a liar. DD you've lost my business!!!
Waited for a half hour for half a styrofoam cups of macchiato. Cup was light and wrong kind, nice and plastic flavored from the cup. Only two thirds full. Not worth over paying, go to the next Dunkin
The place was filthy. Counters with spilled coffee not wiped up,etc. Very few donuts and no bagels. Papers hanging out of donut racks and some help with hair restraints. Sandwich was not hot, cheese not melted. Use ti be my favorite hgo to place for coffee and breakfast. Guess not now.
Service
Take out
Meal type
Breakfast
Price per person
$1–10
So glad that I didn't have grandchildren in the car as we heard employees joking with each other saying things like, "let me do your mother"
Seriously? At least close the drive up window if you're not going to behave professionally. There weren't kids in my car, but I wonder how many were subjected to the sophomoric antics of these employees. Boo!"
Food: 5
Service: 1
