Changing my review due an improvement this location has gone through. Every now & then some things are off such as yesterday I got an iced coffee versus today. Today was a lot better than yesterday. Hit or miss here lately.
Service
Take out
Meal type
Breakfast
Price per person
$1–10
Food: 3
Service: 3
Atmosphere: 3
Recommended dishes
Doughnut
Three times in a row I had issues at this same location. I always order ahead on the app. First time they give me someone else's order. Second time they didn't include the 50 munchkins in my order. Third and last time, I waited in the drive thru for 15 minutes, line didn't move at all, until I got out of line went in and asked for my drink that had now been sitting for 20+ minutes. Never offered to remake the drink that had now been watered down, just added more whipped cream. I'm positive there wasn't any espresso in my latte either. Never apologized or anything at any time. Sorry to say, I had no issues at all with the previous owners. Lines went fast, they always greeted you with a smile.
Service
Take out
Meal type
Other
Price per person
$1–10
Service: 1
The manager was standing around talking about the weather while two girls were standing in the window yelling orders at the 1 girl making all of the drinks and handling the counter. Worst Dunkin I’ve ever been to. Food was poorly made and gross. drinks were good but I felt so bad for the 1 girl they had doing everything. Took 30 minutes to get my order taken get my drinks and food.
Service
Dine in
Meal type
Breakfast
Price per person
$20–30
Food: 2
Service: 3
Atmosphere: 1
Terrible service!
We order coffee through the app from this location almost every weekend. Every time we are either missing part of the order, the order is made incorrectly, or they don’t have our order and we have to wait for them to make it after we sat in the drive thru line that wrapped around the building.
Service
Take out
Meal type
Breakfast
Price per person
$1–10
Food: 1
Service: 1
This has to be the worst Dunkin I’ve ever been too.. every time I stop you need to have a good 20 mins to get your order. They have you pull up front and wait for 10-15mins till you get your order. I go next door to Starbucks now they are much more polite and you don’t have to wait more than 5 mins. The best part is they just opened and there’s only 2 people working but they got there stuff together better than Dunkin
Service
Take out
Meal type
Breakfast
Price per person
$1–10
Food: 1
Service: 1
Atmosphere: 1
HOT coffee served as it been sitting out for a bit it not hot at all, wrong order given twice, waiting to order through drive through over 25 min to then get wrong order coffee is not made correctly ever. Save your time do not waste your money Here.
Believe the ratings of this place!
Food: 1
Service: 1
They should teach the workers how to make better coffee mine tasted like straight creamy water. The oven was also down for cleaning at 11:45am? In the middle of a rush at that
Food: 2
Service: 3
Atmosphere: 2
I drink a lot of coffee. I drink too much coffee! I drive around in a truck all day. Coffee is the lubricant of industry. When you spend $3 for a large coffee, the least they can do is serve it to you hot!
You go through the drive-thru to keep moving. You use the app to speed up the service. I don't have time to get out of the truck, go inside, and have them make me a HOT cup of coffee. But, that's what I did. And you know what? This is a terrible cup of coffee.
Recently I was in another state. There was a Dunkin near me. I ordered breakfast using the app for convenience and to get on my way faster. It was disappointing. My sausage egg and cheese croissant was lukewarm, the hash browns are cold and overcooked. And the coffee was meh.
This seems to be a problem across multiple stores, not just one.
America should run from Dunkin.
Service
Take out
Meal type
Other
Price per person
$1–10
Food: 1
Service: 2
Atmosphere: 2
This location just keeps declining. Service is very slow. Customer service is rude and not efficient in the slightest. After new ownership as a regular I tried to apply grace. Months after they still seem to be absolutely struggling - and it’s a shame as a prime spot in this town.
Service
Take out
Meal type
Breakfast
Price per person
$1–10
Food: 3
Service: 1
Atmosphere: 2
Recommended dishes
Doughnut
This place sucks 15 minutes in driveway and yet they say wait for a moment. Its always low on staff. No schedule sometime they close without any prior notification.
Better go somewhere else.
TOTAL WASTE OF TIME
Service
Take out
Meal type
Other
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1
