Mostly quick service
Service
Take out
Meal type
Other
Price per person
$10–20
Food: 4
Service: 4
Atmosphere: 4
Recommended dishes
Sausage Egg and Cheese
I did a mobile order and wanted to try the new Berry refresher that the dunkings collabed on, and I go to the window to pick it up and the kid tells me they have no refreshers. I was like "okay I'll just get a refund then" not upset. And then the manager comes over visibly annoyed and then tried to give me a refund on my app but it didn't work so he gave me cash. I took the money and was about to leave and he says "why did you order that?" And I was like "Order what? The refresher? Because it's on the app and I wanted to try it" and he was like "we don't have that and I've never heard of it" like he was mad at me and I was like "it's from the Super Bowl commercial? It's a new drink that all the stores should have right now, specially if I can order it on the app" and he was like "no it's not" and I was like "???then talk to your manager because you'll be doing refunds all day" and he was like "I am the manager and I'll just take it off the app" and I was like "alright it's not my fault you didn't do your job right" and he was like "I did do my job right, I never heard anything about this, it's not my fault" and I was like "okay..." and drove off. I called dunkin customer service and they gave me free points on the app and apologized because I was right and said they'd be contacting him.
I was a regular at this store and won’t be coming back. The manager doesn’t deserve my money. To question why I ordered a drink on their menu is crazy.
Service: 1
I mean they don't mix the drinks and hello I want my coffee mixed they said some people don't like it but I think more people would want it mixed then to not have it..
Service
Dine in
Meal type
Brunch
Price per person
$1–10
Food: 5
Service: 3
Atmosphere: 3
