Dunkin' Bakery,Restaurant,Fast food in Dracut

Name: Dunkin'
Address: 177 Broadway Rd, Dracut, United States
Telephone: 19782750537
Rating: 3.0

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United States

Establishments

Dunkin'

Reviews

#64 From 80 in Dracut

10 Review

Ambience

6/10

Food

6/10

Interior

6/10

Prices

6/10

Service

6/10

More details

Price & Cuisine

$$$ Cafe

Establishment type

Bakery, Restaurant, Fast food

Information

+19782750537

177 Broadway Rd, Dracut, United States

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Website Dunkin'

About

This restaurant guarantees you good sandwiches. To try nicely cooked doughnuts is a really good idea. Visitors don't highly appreciate iced coffee at Dunkin. This place is famous for its great service and friendly staff, that is always ready to help you. You can pay your attention to the cool atmosphere. But this spot hasn't gained a high rating from Google users.

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Theresa Batten

Source:

A month ago

There is not much in the way of customer service. And the donuts are tiny, so are the bagels. Food: 3 Service: 3 Atmosphere: 3

Small press الصحافة الصغيرة

Very Good fresh coffee Service Dine in Meal type Breakfast Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Sausage Egg and Cheese

Allan H.

6 months ago

Not a pleasant experience today… Normally it hasn’t been an issue but today was not good. I ordered a Turkey sausage sandwich and they put regular sausage on it. I brought it back as the person I ordered it for is allergic to the regular sausage. When I drove all the way back the manager said that they were out of turkey sausage. That’s fine but if you run out of something but tell the customer. The manager gave me a refund for it but the frown and attitude that went along with it was annoying. I also ordered a sweet cold brew with cream and once I got back home it had no cream or sugar that I ordered in it… It was horrible and at this point I gave up and didn’t drive back again. Hopefully they get back on track and don’t deceive the customer and pay attention to detail when preparing order. Food: 1 Service: 3 Atmosphere: 2

Roberson Fusco

Every day it's a new experience to high quality in coffee ☕ Food: 5 Service: 5 Atmosphere: 5

Seth Eberhardt-Ladd

7 months ago

Most of the time I am in and out with no issue. However, whenever there is a call-out or a manager isn’t present, the staff will close the entire lobby and just focus on drive-thru traffic. They still will accept walk-in orders however, and will look at you and do nothing as you knock on the door to pick up the order you already purchased. This just happened on 8.6.2023 at 8:00am. I had to stand in line and walk up to the drive-thru window to get my order. Not only is that unsafe for your customers, it is also denying those that do not have a car! I shop here pretty regularly and work next door. This is inexcusable. When I asked to speak to a manager the woman at the drive thru window said “Lobby is closed because the manager didn’t bother to come in today.” Not my problem. You took my money. Give me my food in a safe location. Service Take out Meal type Breakfast Price per person $10–20 Food: 4 Service: 1 Atmosphere: 1

Leo

A year ago

Every time I come to this Dunkin, they can never make my coffee right like the one on Bridge St. They’re so cheap on ice, it melts quick, and they don’t follow directions on the ingredients asked. The staff are rude too. I come here before work for one decent coffee. SMH. Service Take out Price per person $1–10

Christopher Beaton

Best Dunks around, hands down. I'm here daily. Awesome service, and the employees know what they're doing and seem to work well as a team. Service Take out Meal type Breakfast Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Coffee Roll

Easy’s

2 years ago

The food is good at times but the kids there like to take shortcuts in making the food. Its always something with them. Sometimes I have to think twice about ordering hash browns because of them. Sometimes they are cold hard and super crunchy. Forgetting our food, giving me the wrong drink, having no friendliness. Its very aggravating. 1 star service, another star for the taste of the food (sometimes)

Michael Salem

The elderly woman managing mobile orders was never trained properly. I shouldn’t receive iced espresso beverages full of melted ice and then attempted to charge me for extra ice as if Dunkin doesn’t profit enough. The staff at this store are completely inept.

NoFate247

5 years ago

I come to this Dunkins 4x a week. Clean location (including bathrooms), friendly staff, and fast drive through (when I do use the drive through). Staff never fusses over my random requests and they are always well staffed. Parking spots are large and easy to get in/out of, for those who go inside. Amble seating if you want to drink your coffee there and it never seems crowded when I go. I choose this Dunkins over others (for reference)