Dunkin' Bakery,Restaurant,Fast food in Lewiston

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Reviews
#81 From 131 in Lewiston
7.6
274 Review
Ambience
7.6/10
Food
7.6/10
Interior
7.6/10
Prices
7.6/10
Service
7.6/10
More details
Price
$$$
Establishment type
Bakery, Restaurant, Fast food
About
At this restaurant, visitors may have tasty doughnuts. Clients don't highly appreciate sandwiches and iced coffee at Dunkin. This place is famous for its great service and friendly staff, that is always ready to help you. A number of reviewers suppose that prices are fair for what you get. As people see it, the atmosphere is charming here. This spot scored 4 in the Google rating system.
Reviews
274 reviews
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I was expecting a wait due to the power outages. But while waiting in the lobby. I heard a young woman of color yell out Large Black coffee. Her co worker politely asked her to not say it so loud. She responded, well you know I’m a “race” baiter…I, along with the 2 other women standing beside me were saddened to hear that. I hope someone can coach this young lady on how to act when serving the public. Food: 3 Service: 1 Atmosphere: 1
Nobody was in the parking lot. Nobody was in the drive-through. They told me to hold. I sat in the drive-through for five minutes, waiting to place my order then they take my order I get to the window. All the girls are over by the tables not even in the area where they make the food and make the drinks. One of the girls was braiding another girls hair Are you kidding me you put me on hold to braid your hair if so, literally sat there waiting for them to make my drink 10 minutes later two of the girls leave again and the girl that is at the window had to make my drink. Wow I think they need new workers or somebody that wants to work. to top that all off my drink wasn’t even made right Price per person $1–10 Food: 1 Service: 1 Atmosphere: 1
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Kayla Spam
Source: google
2
8 months ago
Ordered a 25 count munchkin, paid for it, then after the guy gave us the munchkins did they tell me they only had glazed and jelly filled. We only got 16, and we paid for a 25 count. We should have been told before hand, and not paid for a 25 count! Service Take out Meal type Breakfast Price per person $10–20 Food: 1 Service: 3
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Avery Cobalt
Source: google
2
5 months ago
They were short staffed and did not make that clear. Lobby was locked and closed with a “wet paint” sign. Wouldn’t answer the phone when called. Worst Dunkin experience ever. If they are short staffed the app for mobile orders should be turned off and there should be a sign. Food: 1 Service: 1 Atmosphere: 1
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Hope Fitt
Source: google
2
2 months ago
I missed the speaker and asked the lady if I could order my 1 small coffee and there was NOONE behind me or in the store, was told NO drive around!! Food: 1 Service: 1 Atmosphere: 1
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Shane Beaulieu
Source: google
10
8 months ago
99% of the time, everything is right. And when it's right, great. I always get the midnight blend where they usually have to make a fresh pot. They do so every time, and I appreciate it. Drive-thru is always a toss-up, so you may have to roll the dice on whether to play bumper tag with the car in front and behind or do a walk-in. Service Take out Meal type Breakfast Price per person $1–10 Food: 5 Service: 4 Atmosphere: 4 Recommended dishes Sausage Egg and Cheese
Lexie helped me and she was very professional and courteous! Thanks Lexie! Service Take out Meal type Other Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Sausage Egg and Cheese
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Lydia D
Source: google
10
A year ago
I’ve been meaning to review this location because of how awesome it is. I am so thankful this is the location right near my work! Customer service is always excellent. Even if they messed up my order (don’t recall them ever) I would not even care cause the customer service is always great! Everything is always fresh and made correctly. Even when the line is long I still make it to work on time because they are fast and accurate. By far the best location in the L/A area
This is my normal go-to Sunday dunkin, and I normally go to a dunkin 3-4 times a week. This morning was not their normal. They did not give me my coffee roll, they said they were out of small cups (I have 3 and 4 year old granddaughters who need to share), I asked for chocolate and jelly donut holes and got a mix and lastly asked for chocolate caramel cold brew and got caramel swirl. I hope this was just a bad morning. As I said I normally would give them 5 stars Food: 4 Service: 3 Atmosphere: 4
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Elise Cundy
Source: google
10
5 months ago
I'm a DD fan. If there's ever a problem, I never have a problem getting it solved. Food: 5 Service: 5 Atmosphere: 5
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