Dunkin' Bakery,Restaurant,Fast food in Strongsville

Owner not registered
Reviews
#95 From 141 in Strongsville
6.8
248 Review
Ambience
6.8/10
Food
6.8/10
Interior
6.8/10
Prices
6.8/10
Service
6.8/10
More details
Price
$$$
Establishment type
Bakery, Restaurant, Fast food
About
This restaurant offers you to try nicely cooked breakfast sandwiches and good causa. Ordering tasty cream donuts and tasty ice cream is a nice experience here. At Dunkin', clients can order good iced coffee, dark coffee or tea. This place is famous for its great service and friendly staff, that is always ready to help you. When you enter this place, you feel the calm atmosphere. But this spot hasn't earned a high rating from Google users.
Reviews
248 reviews
Rating
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Date
Date From - Date To
Food: 2 Service: 1 Atmosphere: 3
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Cody Mapel
Source: google
2
A month ago
Service Take out Meal type Breakfast Price per person $10–20 Service: 1
Service Take out Meal type Other Food: 2 Service: 1 Atmosphere: 5
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Mandy Minor
Source: google
2
A month ago
Service Dine in
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Shandi Toney
Source: google
4
2 months ago
Service: 1
Service Take out Meal type Other Price per person $1–10 Food: 4 Service: 1 Atmosphere: 3 Recommended dishes Bagels
Food: 1 Service: 1 Atmosphere: 1
Service Take out Meal type Other Price per person $1–10 Service: 5
I went to this location since it opened but there have been a few times now that my concerns have not been taken care of. I ordered a coffee with my favorite flavor Butter Pecan, which I've ordered every year when I go to dunkin, but it tasted like nothing but sugar. I did not say anything to dunkin cause I was at work. Today I went again to get a large coffee with Butter Pecan flavor and again, tasted like regular sugar, no flavor. I spoke to the Manager and she went straight to defend her cashier and said the drink smelled like Butter Pecan...no it did not. The replacement coffee tasted like plain sugar!!! The manager just said she drinks Butter Pecan there and she has no problem. My sandwich was also burned. I will not return to this location, as they show no concern for the customer. Not a good experience at all. I'll stick with Starbucks and go to another Dunkin location. Food: 2 Service: 1 Atmosphere: 3
Drive through service is slow to a silly degree all three times I've tried here (5 - 10 minutes per car). The most recent time I tried going in to the Cafe to order and it was no faster (pretty empty inside too). They must be consistently understaffed to a horrendous degree - employe in the cafe seemed really rushed and the person who took my order seemed pretty unhappy.
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