Dunkin' Bakery,Restaurant,Fast food in Belmont

Name: Dunkin'
Address: 350 Pleasant St, Belmont, United States
Telephone: 16179328183
Rating: 2.9

Owner not registered

Dunkin'

Reviews

#43 From 46 in Belmont

5.8

10 Review

Ambience

5.8/10

Food

5.8/10

Interior

5.8/10

Prices

5.8/10

Service

5.8/10

More details

Price

$$$

Establishment type

Bakery, Restaurant, Fast food

Features

Wheelchair Accessible

Information

350 Pleasant St, Belmont, United States

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Website Dunkin'

About

According to the guests' opinions, waiters offer tasty doughnuts here. Google users awarded this restaurant 4.1.

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Riasat Zaman

Source:

A month ago

It is a pleasant store! Great customer service and very clean. The lady in cash is very kind and nice. Made me happy with her wonderful service. Service Take out Meal type Dinner Price per person $1–10 Food: 4 Service: 5 Atmosphere: 4 Recommended dishes Donuts

Teri Kirkland

Source:

A year ago

We got two large coollattas and when I went to put them in my cupholders both lids just fell off and spilled much of the drinks/whip cream in my car. I had to have my car detailed and the carpet shampooed because of this. The lids were not put-on properly because they looked defective. The employee said sorry and made me two new ones and we both tested the lids. Got on the road and tried our drinks and they were both disgusting, something must have been wrong with the machine. I let customer service know about the problem and asked for a refund. I was told the owner/manager would reach out to me. That has not happened in the past 6 months. Zero customer service. I won't be visiting this franchise again.

Brenna Nicely

Source:

4 years ago

I was excited to have this new option on my commute. I’m also not a frequent complainer. However, 2 of 3 times I visited the store had issues coordinating with the app —one time they said I couldn’t redeem a drink voucher, another they overcharged me for an item (which has still not been resolved). Both times, an employee told me it was my fault and they couldn’t help me, even though I use the app all the time and these problems were only at that location. The store may also be understaffed, as the employees were surprisingly snippy and I heard folks behind the counter loudly complaining every time I went in.

Greg S

Source:

A year ago

I’ve been going to this particular Dunk’s a few times a week for like three months and they’re always friendly, fast, and get my order right. Service Take out Meal type Breakfast Price per person $1–10

Danielle Randall-Powers

Source:

2 years ago

Your average Dunks. Fairly clean. My sandwhich took a little bit of time, but it was nice and hot. My iced coffee was decent as well. Considering it looked like there were only 2 people on duty, I really can't complain. Service Take out Meal type Brunch Price per person $1–10

Stella Bissainthe

Source:

2 years ago

My husband ordered the avocado toast with bacon. To my surprise I noticed that the bacon was not fully cooked. I stopped my husband from eating it and immediately returned it to show them. Not for another one, or a refund, but to say that you can’t serve pork that is not fully cooked. It can potentially make someone sick. It’s not the server’s fault. Please adjust the temperature / timer on your oven.

Ryan Martin

Source:

3 years ago

I have no idea how they have a 4.1 rating. Someone at the corporate office or the manager at the store paid for positive reviews. I’ve been stopping there for the past year because it’s literally right next to my house and there isn’t any other Dunkin’ close so I’m stuck with them but they are easily the worst Dunkin’ I’ve ever been to and every customer that goes in there leaves with a complaint about something. They never get any order right. They always forget something in the customers order. They also run out of straws, napkins, apple juice and donuts. That’s not acceptable. The biggest issue is with the customer service. Their staff is a rotating door. There’s a new employee weekly. They can’t keep anyone which says a lot.

Caroline Kerr

Source:

8 months ago

It's a Dunkin. Decently good. Still has donuts and munchkins at 5 pm which is awesome Service Take out Meal type Other Price per person $1–10 Food: 4 Service: 4 Atmosphere: 4 Recommended dishes Donuts

Jodi Leigh Allen

Source:

3 years ago

Do not go to this Dunkin’ Donuts! Every time I come to this Dunkin’ Donuts they either have gotten my order wrong, forgotten something on my order, or, like today, inform me that I don’t even have an order that was processed, charged my credit card, and have a receipt for this order. So today the app charge me another $8.28 but the store wouldn’t honor it. This store and its manager needs to be reviewed or evaluated formally as they are definitely taking people’s money and not providing the service that Dunkin’ Donuts is known for. I am DONE with the excuses and the awful customer service. A gentleman just walked out after me claiming that the manager told him that they have no more napkins available. How does an establishment that serves food/drinks NOT HAVE ANY NAPKINS ON A SATURDAY MORNING at 9:30 a.m. I will be formally making a complaint to the Dunkin Donuts corporate office as well.

Jake Ryan

Source:

3 years ago

I love this place! The staff and manager are so friendly! I don't know why this lady that worked there gave a bad review she seems like a psycho! Fast service and friendly employees. I leave a tip every time I go there

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