Dunkin' Bakery,Restaurant,Fast food in Peabody

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Reviews
#99 From 128 in Peabody
6.2
10 Review
Ambience
6.2/10
Food
6.2/10
Interior
6.2/10
Prices
6.2/10
Service
6.2/10
More details
Price
$$$
Establishment type
Bakery, Restaurant, Fast food
Reviews
10 reviews
Rating
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This used to be my favorite dunks but ever since they did the remodel it has gone downhill. The last 5 times I got an iced coffee caramel with cold foam it was missing the cold foam and tasted horrible. It is unfortunate because this was always a very consistent dunks but seems like they either lost some of their good employees or hired one really bad one. Service Take out Meal type Breakfast Price per person $1–10 Food: 2 Service: 2 Atmosphere: 3
Awful. I will never go here again. Not only did they have absolutely no personality but also horrible customer service. They don’t know how to make a simple iced coffee. How in the world do you screw up an iced coffee. But on top of that this is the second Dunkin’ who has the balls to put cinnamon sugar on top of a peppermint mocha latte when it’s supposed to be cocoa powder(I know it’s cinnamon sugar because I saw it.). Plus they didn’t even stir my iced latte. If I could give them no starts or negative I would.
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Olivia Over
Source: google
10
6 months ago
Carrie and her staff were super friendly even with how busy it was on a Monday morning. Got in and out quickly with great food. It was so nice to have staff that treat people so kindly. Service Take out Meal type Breakfast Price per person $20–30 Food: 5 Service: 5 Atmosphere: 5
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Dan Reilly
Source: google
10
7 months ago
Just witnessed an irate customer who was very self entitled trying to berate staff because they made her coffee wrong, then she demanded they re-make it twice because they used the same sticker on the new coffee and customer thought they dumped out half the original and didn’t really re-make it. Staff then showed customer the old coffee which was still on the counter. Staff were very patient with this oblivious and angry customer who should never go out in public again Service Take out Meal type Other Price per person $1–10 Food: 4 Service: 5 Atmosphere: 4
Extremely rude employees. Dirty location. Made my drink wrong on top of it all and it’s a super easy order. Food: 3 Service: 1 Atmosphere: 1
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Joshua Cayea
Source: google
2
6 months ago
A coffee shop that doesn’t offer a bathroom. Not acceptable that a paying customer cannot use the bathroom to wash hands or use the lavatory. Atmosphere: 1
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Nat Duranceau
Source: google
10
6 months ago
Best and freshest dunks I've had in forever! Highly recommend this location. Service Take out Meal type Lunch Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5
Even though this Dunks was very busy, parking was quick and easy. Order was taken quick and moved to pick up and sandwich was ready in couple of minutes. Had Pesto tomato & cheese with cornbread munchkins. Service Take out Meal type Brunch Price per person $1–10
As you walk in the line may look intimidating but it moves surprisingly fast, the employees are super friendly and I heard them even wishing good morning to customers by 1st name, that's a + to starting your day if you ask me, my order was perfect and wait time was fast, was told have a great day as I left, you don't here that enough now a days, I will be returning 5☆ Service Take out Meal type Other Price per person $10–20
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Irma Ndoni
Source: google
2
2 years ago
These employees do not understand what they are doing. I ordered something else and got something else. Most of the times is hard to find someone who really understands your order. They barely speak English! And make a big deal if you want to customize the order. They are rude.
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