Dunkin' Bakery,Restaurant,Fast food in Royal Oak

Name: Dunkin'
Address: 1700 W 14 Mile Rd, Royal Oak, United States
Telephone: 12488388221
Rating: 3.3

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United States

Establishments

Dunkin'

Reviews

#83 From 108 in Royal Oak

6.5

236 Review

Ambience

6.5/10

Food

6.5/10

Interior

6.5/10

Prices

6.5/10

Service

6.5/10

More details

Price

$$$

Establishment type

Bakery, Restaurant, Fast food

Features

Wheelchair Accessible

Information

1700 W 14 Mile Rd, Royal Oak, United States

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Website Dunkin'

About

Based on the reviewers' opinions, waiters serve good cream donuts here. A lot of visitors order great iced coffee, smoothies or latte. Most guests highlight that the staff is gracious at this restaurant. A lot of reviewers mark that the service is satisfying. If you visit Dunkin', have no doubt, you are to like the surrounding lovely atmosphere. But this place has been rated below average by Google.

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George Triantafillou

Source:

A week ago

Workers looked annoyed that they're working. Staff rude. Had to keep remake drink a few times. Service Take out Meal type Lunch Food: 4 Service: 1 Atmosphere: 3

Qui Nguyen

2 months ago

Food: 5 Service: 5 Atmosphere: 5

Jackie White

The man who helped me was rude, he closed the window on me and walked away when I was trying to ask if my drink had caffeine it. I think he was annoyed with me asking to have my drink blended before pulling up. A lot of space left in the cup too. Price per person $1–10 Food: 4 Service: 1 Atmosphere: 4

Brian Burrell

4 months ago

Food: 4 Service: 5 Atmosphere: 4

Cameron Sobczak

Went through the drive thru for some ice coffee and noticed about 15-20 plastic cups filled with about an inch of black liquid. Had my partner who was driving ask them what was in the cups. Employee confirmed that they are pre made espresso shots then he said “it’s for when we are busy”. I want it noted that we were there at 8am on a Saturday and there was no one inside and no one infront or behind us in the drive thru. Who knows how long those shots have been there just ready and sitting. I could see no markings on them either (granted it was through the drive thru window but still). I’ve worked for multiple coffee shots and espresso shots need to be mixed within 30 seconds with something or they’re considered expired. Also it only takes about 15 seconds to pull 2 espresso shots so why even cut this corner? Also…. Think about the fact they poured hot espresso shots directly into plastic cups with no ice or anything. If they’re cutting corners on a 15 second procedure, where else are they cutting corners? I highly recommend going to Biggby just down 14 mile over this place. Service: 1 Atmosphere: 1

Patrice DeTal

If I have to yell "hello?" at the counter to see if anybody's working, you have no customer service. If you are "sold out" of all your seasonal items by 8:30AM, you didn't make enough product. There is no reason to pretend Dunkin' has any storefronts anymore. Just close the retail space and make this a drive-thru only. It's pretty much what it is anyway. Service Take out Meal type Breakfast Food: 1 Service: 1 Atmosphere: 1

Leigh McLaughlin

Its been two years since I last visited. My last review is why. This morning I ordered a bagel with cream cheese. I opened it to sprinkle some everything bagel seasoning and was met with disappointment. There was less than a tablespoon of cream cheese on it. Come on, for nearly 2.50 you can afford to be a little more generous! Bagel was good and fresh and tasty though. Service was good. Will be back. ***Update***Its Monday morning and this happened Saturday. But I'm still ticked so here it goes: went just before noon and wanted to try their cranberry apple refresher. I also wanted a cup of coffee so I ordered both. Then I hadn't eaten so I ordered a powdered sugar donut. No powdered sugar donuts. No jelly filled, chocolate filled, or cake donuts. No donut holes. And no suggestions either. It really felt like she didn't want to wait on me. It must be the pandemic effect. That's unfortunate. I am always on top of my good manners so I know I wasn't offensive. She probably got hollered at by other customers. FYI-coffee was excellent and the refresher was delicious. The service here is so friendly! Today they didn't mind at all when I added a smoothie to my order at the window. It was an afterthought of mine so I appreciated it. 4 stars instead of 5 only because they gave me flavored coffee instead of regular, but hey...people are human. It was still excellent coffee. Like I said though...the absolute KINDNESS oozing from the folks here is infectious. They always make me want to be kind to the next person...hence the add on smoothie. Service Take out Meal type Breakfast Price per person $1–10 Food: 2 Service: 5 Atmosphere: 4

siddhesh pedanekar

5 months ago

Service Take out Food: 3 Service: 5 Atmosphere: 4

Andrew Wallace

Service Take out Food: 5

Eugene “Forever99” Lee

Donut not fresh, so not good taste. Food: 2 Service: 3 Atmosphere: 2