I've ordered delivery 3 times from this Domino's and I live in South Berwick near downtown. 1st time I bought 3 different pizzas. Food was hot, delicious and delivered quickly. 2nd time was terrible. It was a Friday night and I kid you not our food was 2 hours late and luke warm. Although very unacceptable I understood that there was only one driver and the manager (who sounds very young and inexperienced) was very apologetic. Everyone has bad nights, I'll just let that slide. 3rd time we ordered sandwiches and some sodas. Food was put in the oven and delivered within 35 minutes still pipping hot. I am content with the service/food and will probably continue to order delivery from here. Just maybe not on a Friday or Saturday night.
Service
Delivery
Meal type
Dinner
Food: 4
Service: 4
It's really really bad. Across the board. I had been ordering and getting deliveries from Dover for years and always had an excellent experience. Now I am forced to use this store for deliveries and hoo boy, this location is run by simpletons. There can be no other explanation for a store that forgets items, gets another item wrong and doesn't read delivery instructions in one fell swoop. Also appreciated the woman who acted like a toddler on the phone when I called out how incompetent they were in doing their job at Dominos. She's clearly right where she belongs with that kind of customer service. Franchisee will be receiving a chargeback and an email kindly asking them to pick up their circus act and leave town.
Food: 1
Service: 1
Started out great. We've ordered a few different times since they opened and the food was okay. But today was absolutely awful. Ordered at 6:16. Around 7:15, I looked at the tracker and it said my pizzas had been in quality check since 6:36. I called to check up on my order and the young lady told me that they didn't have enough drivers to dispatch the orders. I told her I was concerned the pizzas would be cold and she told me they shouldn't be, and if they are to "call back and they'll remake them" and to "hang in there". The tracker finally updated that the driver left the store at 7:38. We're 5 minutes away from Berwick, so I'm assuming he had several orders to deliver on the way. My order was finally delivered at about 7:58. Get it inside, my boyfriend opens the box, and you could immediately tell it was sitting that entire time. The cheese looked like it had been reheated already and the only warm thing about any of the pizzas was the boxes themselves. They're thin, the sauce is nonexistent, I don't even have words for the way they sliced them (and not even thoroughly) and two of them were ordered with the garlic crust and that isn't on there either. Overall just disappointed. The only reason it's not a one star is because the last few times we ordered weren't anything like this, and because when I called with my complaint I was irritated and came in hot and the manager was understanding and refunded me for the order.
Service
Delivery
Meal type
Dinner
Food: 3
Service: 3
Atmosphere: 3
I was surprised when we got the pizza home to find that it was actually decent! Every Domino's I've ever been to, it's always the same doughy disguised pizza. We were going to go with the local.... but This pizza was perfectly cooked and was delicious!
We will be ordering from here again!
P.s please add more flavor for the Parmesan bread bites! 🤤
Service
Take out
Meal type
Dinner
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 4
Recommended dishes
Hand Tossed Pizza
Great experience and service. I ordered online and pickup went fast and smooth. Somebody was at the front easily ready to get me what I needed promptly.
The food was crafted perfectly and cooked precisely well. The pizzas had an adequate ratio of toppings. Very good.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Have had one delivery and 4 pickups and the food has been excellent. Love the soft pizza crust and garlic flavor. So glad they are in town.
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Save your money or order at Villas because this food sucked I threw out my whole pizza tonight after 1 bite it was disgusting. When we went in to pick up the pizza the place was so dirty and they haven't even been open long.
Meal type
Other
Price per person
$30–50
Food: 1
Service: 1
Atmosphere: 1
Recommended dishes
Hand Tossed Pizza
