Domino's Pizza Takeaway,Pizzeria in Odessa

Owner not registered
Reviews
#317 From 472 in Odessa
6.6
189 Review
Ambience
6.6/10
Food
6.6/10
Interior
6.6/10
Prices
6.6/10
Service
6.6/10
More details
Price
$$$
Establishment type
Takeaway, Pizzeria
About
In accordance with the guests' opinions, waiters offer good pizza and tasty sandwiches here. Food delivery is a big plus of this pizzeria. The high ratings of Domino's Pizza would be impossible without the efficient staff. But clients rate this place below average on Google.
Reviews
189 reviews
Rating
Sorting
Date
Date From - Date To
Service Take out Meal type Dinner Service: 1
Service Take out Meal type Dinner Price per person $1–10
Service Take out Meal type Dinner Price per person $1–10 Food: 1 Service: 1 Atmosphere: 1
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Mack W
Source: google
8
3 months ago
Service Take out Food: 4 Service: 4 Atmosphere: 4
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L
Source: google
10
3 months ago
Service Delivery Meal type Dinner Price per person $30–50 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Pepperoni Pizza
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Nick Bright
Source: google
10
2 months ago
Service Take out Meal type Dinner Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes The Works Pizza
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Thomas Tarin
Source: google
2
4 months ago
Service Delivery Price per person $30–50 Food: 1 Service: 1 Atmosphere: 1
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Melina H
Source: google
10
A year ago
Pizza was hot and delicious. The delivery was quick and the lady delivering the pizza was very nice and friendly. The only complain was that the pizza was not cut the entire way so we had to rip the pizza apart. Other than that everything was delicious! Gluten free pizza was great as well!
After several years as a customer and never having a reason to leave a review, here I am. Customer service should feel proud to receive the one star I am forced to leave. Customer service has always been average but I would tip above average and would always receive a fresh, out of the oven pizza. Last three orders have been a disgrace! I’ll take fresh pizza over good customer service any day but as of lately, cold pizza and arrogant employees sounds like a bankrupt store although that seems apparent with the look of their wings. Fix your culture within and perhaps Pizza Hut across the street won’t take your business! That coming from someone who refuses to eat Pizza Hut!! Good luck!!!
Never again will I come here. I experienced the worst customer service this afternoon. 11/04/2023 @ 5pm we went and picked up our order. Deal for 2 for $6.99 items (we upgraded to pan for $8.99, which is our every other week usual). Upon leaving, we saw our receipt, and it was $29 and some change. We go back, and the guy at the window doesn't know what's going on or what to do. He then calls a manager. Young Latino guy comes to the window and nonchalantly says there's nothing he can do. I state that I'm not paying $30 for lava cakes and a medium cheese pizza, and I also wash charged $2.19 for a soda when I was supposed to get a free 20-oz drink "redeemed" with 20 points. I then advised him to please look at all my previous orders and if he could charge me the correct amount. His lack of caring, helping, and being a manager were not only non-existent but just the way he handled the whole situation. NOT OK. We ended up giving our order back and leaving. I come here instead of Pizza Hut across the street because my 5 years old loves it. But the lack of customer service and the way we were treated, never again will we come back here. Please train your management to help the customer instead of trying to humiliate them by not taking the time to offer such a simple solution to a problem. Zee Service Take out Meal type Dinner Service: 1
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