we ordered their food through a food delivery service which was brought in a timely fashion. The barbecue was dry beyond belief, the beans were over cooked/dry and looked like raisins, the green beans were over cooked and mushy, the Mac/cheese was over cooked mush (see pictures). We called to talk to the manager and she told us that nobody else complained about it and to pretty much deal with it.
Service
Delivery
Meal type
Dinner
Price per person
$50–100
Food: 1
Service: 1
Atmosphere: 1
Recommended dishes
Mac & Cheese
Ribs were super dry!!! So disappointing! Also the Mac and cheese was tasteless and I was given no silverware nor napkins in a to go bag.. and I was literally on my lunch break. I went n parked somewhere cozy to eat and to my surprise I had to come back to work to get all that I needed: did I mention the ribs were cold!!
Food: 2
Service: 3
Atmosphere: 5
Overpriced for “chain” style bbq. I ordered 1lb of brisket and it was all fat and a large side of Mac n cheese my total was $38. When I called to let them know I was barely able to make 3 small sandwiches they told me the brisket was sent like that in an attempt to give the customer more fat and less meat. They offered to give me a half a pound. When I went back to get it the lady working seemed like I was inconveniencing her when I told her how my original order came. I asked for lean and was told they don’t have it but she would cut the fat, she also explained how that was now WASTING her brisket. A good quality brisket does have fat however it shouldn’t contain that much to where over 60% is fat. I wouldn’t recommend and won’t be returning. I’ll go to a competitor instead
Service
Take out
Meal type
Lunch
Price per person
$30–50
Food: 1
Service: 2
Atmosphere: 1
This was my first visit to this BBQ chain. We dropped in on a late Sunday afternoon, so not a prime meal time. This location is pretty small, only a handful of tables. It's counter order service. When our order was ready, it was carried out to us. Very pleasant staff. We opted for two brisket and sausage orders, with various sides. Unfortunately, most all of the food in our order was barely above room temperature. While the brisket was as tender as I've ever had it, the cooler temperature meat was less enjoyable - especially for the sausages. Not sure if our timing was bad, perhaps peak dinner hour would have been better. However, that shouldn't matter. The prices seemed reasonable, especially for families. Perhaps a take-out order taken home for reheat would be a better option.
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Food: 2
Service: 5
Atmosphere: 4
