Didn’t know an establishment could operate without manager.
Spent $165 on dinner and drinks at this place only to be told AFTER my meal was delivered that they didn’t have the short rib my date ordered. She had to order then and we ate separately as my food would’ve been cold had I waited another 30 min. When I asked what they could do to rectify this situation I was told that there is no manager on duty so nothing could be done. I asked who was in charge of the restaurant then and was given bewildered stares and silence. When I asked who the highest ranking individual there was I was told the chef. After prodding the waitress to ask him what could be done she reluctantly went and then returned saying that he can’t do anything either.
This would be fine at Jack in the box or checkers or something, but at a restaurant charging these kind of exorbitant prices for lackluster food and drinks it was shocking. Also, apparently by even asking I embarrassed my date so that went sideways as well, she also vomited up the disgustingly greasy food a few hours later.
Two thumbs down , to the restaurant, the flavorless greasy food, and the lackluster overpriced mixed drinks, but especially to the service and the lack of responsibility taken by the automaton employees.
This is a perfect example that looks aren’t everything, and the better looking is sometimes bland and insulting.
Food: 1
Service: 1
Atmosphere: 4
The cocktails? Pure artistry. The vibe at Deland Hotel is like a warm hug - seriously. Cozy, cute, and quaint, just how I like it. If you're not there yet, you're missing out on the local magic! Beautifully crafted cocktails & culinary creations. Go taste the town!
Food: 5
Service: 5
Atmosphere: 5
First time here and definitely not the last! The ambiance was wonderful, it was so serene. Loved the music. Chris was amazing, great conversation and very tentative to his customers! His drinks are great! He suggested the papas bravas fat boy style and they were DELICIOUS! Also met the owner and she was great and personable! Would totally recommend!
Price per person
$20–30
