Del Taco Restaurant,Fast food in Lancaster

Name: Del Taco
Address: 43999 15th St W, Lancaster, United States
Telephone: 16619450288
Rating: 2.5

Owner not registered

Del Taco

Reviews

#278 From 354 in Lancaster

5.1

16 Review

Ambience

5.1/10

Food

5.1/10

Interior

5.1/10

Prices

5.1/10

Service

5.1/10

More details

Price

$$$

Establishment type

Restaurant, Fast food

Information

+16619450288

43999 15th St W, Lancaster, United States

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Website Del Taco

About

A lot of people mention that you can order good burritos, chicken and burgers here. Visitors can have tasty flija at this fast food. Based on the reviewers' opinions, lemonade is good. The only thing that disappoints when you visit Del Taco is the knowledgeable staff. Most reviewers note that the service is professional. The reviews of this place mention adequate prices to be paid here. The quiet atmosphere gladdens visitors and attracts more guests. But this spot has been rated below average by Google.

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Stephanie Winchester

Source:

A month ago

Service Take out Meal type Dinner Service: 1 Atmosphere: 1

Raylene Graham

3 weeks ago

Service Take out Meal type Dinner Price per person $20–30 Food: 1 Service: 1 Atmosphere: 1

Michael

Service Delivery Meal type Dinner Price per person $20–30 Food: 1 Service: 1 Atmosphere: 1

Timothy Mclau

2 months ago

Service Dine in Meal type Lunch Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Macho Combo Burrito

John A

Service Take out Food: 3 Service: 4 Atmosphere: 4

Lori Wolf

3 months ago

Service Dine in Meal type Lunch Price per person $1–10 Food: 4 Service: 5 Atmosphere: 5

zachary

4 months ago

Service here is bad!!! No one in lobby but I've been waiting 10 minutes to place a order. All the while employees are looking but not helping. This will probably be the last time I come here. Note..don't even wanna comment on the quality of food I received...

This location has the worst customer service I have ever experienced or even heard of out of ANY business. My husband ordered a very large order through the app tonight for himself and some other RN's at his work. He goes to pick up the order and they tell him that someone already picked it up. He politely explains how that is impossible since he is the one that placed the order and was the only person that knew the order. The supervisor named Dinoshka comes to the window and informs him that it has already been picked up. He explains again that that isn't possible, that they must have given it to the wrong person. She then tells him that the person had the order number and all the information. Well not only is that completely impossible, but we have never in the past been asked to give an order number. Instead of her taking any responsibility or even offering to remake the order she just tells him he's out of luck. Wow! Needless to say, we will be calling corporate in the morning. My husband has been a very loyal customer of Del Taco his entire life. It's the only fast food he eats. I've never liked their food and will for sure boycott it forever now. Service Take out Meal type Dinner Service: 1 Atmosphere: 1

Julio G

A day ago

I spent about 40, 50 bucks tonite and I asked for more del scorcho and was told she can only give a handful out. I would of payed extra for more hot sauce , poor management, and hypocrisy run this store I see. Something has to be done

I had the worst experienceat the del taco located in Lancaster, Ca. The specific address was 43999 15thSt west Lancaster, Ca 93454. I carefully described my order and repeated my order to the representative, later presented as the"Manager". A man took my payment. I get home and noticed my order was not completed. I was missing 2 jumbo shrimp tacos. There is a current LA alert for a storm and during the storm retract to DelTaco at aforementioned del taco location to retrieve items that were not included in first order. I kindly explained the mishap and paid for the missing items.The personnel responded with many apologies.I asked to speak to the manager for further retribution of missing items. The Manager was very aggressive. She slammed the window on me without offering me any satisfactionin the errors that were made. Mind you there is a state wide emergency in weather conditions and flooding. I was not offered anything as a complimentary gesture despite the money I spent for the missing items. Instead this manager threatened bodily harm to me both physically and verbally when confronted about the fries said member offered in addition to my paid meal that was excluded from the total cost leaving me to retrieve said items and paying for them This is the worst customer service I've ever experience from Del Taco and I do intend to take further action against this manager at this establishment for putting me in not only health concerns of food from Del Taco but also in the aggressive approach by the manager and lack of standard customer service that could have been a hazardous event.My family loves Del Taco but do not appreciate the lack of customer service skills at this location! Please hire people that excel in customer service, respect and dignity in the people served Service Take out Meal type Dinner Price per person $20–30 Food: 1 Service: 1 Atmosphere: 1