Debonairs Pizza Pizzeria in Secunda

Name: Debonairs Pizza
Address: Shop No 2, Total Secunda, Corner Jan Smuts and Helen Joseph Streets, Secunda, South Africa
Telephone: 27176315506
Rating: 2.5

Owner not registered

Debonairs Pizza

Reviews

#82 From 159 in Secunda

5.1

162 Review

Ambience

5.1/10

Food

5.1/10

Interior

5.1/10

Prices

5.1/10

Service

5.1/10

More details

Price

Establishment type

Pizzeria

Information

+27176315506

Shop No 2, Total Secunda, Corner Jan Smuts and Helen Joseph Streets, Secunda, South Africa

Get direction

Website Debonairs Pizza

About

Try tasty chicken pizza. Food delivery is a big plus of this restaurant. The only thing that disappoints when you come to Debonairs Pizza is the rude staff. In accordance with the reviewers' opinions, this place is well known for its downscale service. A number of guests who use Google didn't grant this spot a high rating.

Rating

Excellent

Very Good

Average

Poor

Terrible

Sorting

Newest

Oldest

Ascending rating

Descending rating

Date

Date From - Date To

Bulelwa Mthembu

Source:

4 months ago

Secunda debonairs is the worst Debonairs Pizza store. We ordered & paid online. We waited for our delivery for more than 2 hours. When we called no one answered the phone. We had to drive and collect while we paid online for delivery&tip for a driver. When we arrived at Debonairs after waiting for 2 hours for our deliver, we got our order at the store& there was no intention of it being delivered. They didnt even give us back our delivery&tip money we paid online. Their service is not only terrible but they are also crooks. Worst&terrible experience ever. Food: 1 Service: 1 Atmosphere: 1

Dave Scott

6 months ago

Not one of the nicest pizzas that I've had recently. The person that attended was really helpful, and knowledgeable about the products. Pizza was dried out and hardly enough toppings to cover the dough, made up with tons of sauce. Will have to go to competitors. Not a good experience. Service Take out Meal type Dinner Price per person R 250–300 Food: 1 Service: 4 Atmosphere: 1

Dimakatso Hlalele

The worst! I’m gonna need management to inform their staff that their deliveries take 2hours and not the 30-40 minutes they speak of when placing an order for delivery. This is poor service delivery, and the staff is so nonchalant about it. It’s no wonder y’all removed those stickers from the boxes coz yall know that people would never pay for cold pizzas that took 2 hours to be delivered. If anything, yall should scrap the delivery option since yall are clearly struggling with delivering on time. I eventually got my order and behold, NO DEBONAIRS SAUCE LIKE I REQUESTED. So shameful. Shape up or ship out. The 1 star is only because one can’t rate anything lower! Food: 1 Service: 1

Henrico Botha

Closest restaurant to my location but utterly pathetic service or support. Food is always late, cold, you can't follow up on your order in any way. Drivers are arrogant, start arguments and humiliate customers in front of other residents. So called "management" always make promises to improve but nothing changes. WORST FRANCHISE/RESTAURANT EVER. Food: 2 Service: 1 Atmosphere: 1

Stefan Smit

I cannot leave a review on the food since I haven’t received my order yet, been waiting two hours now, the call center is absolutely rude and keeps putting the phone down in your ear, I wish someone from management side can contact me because this is no way to run a business, absolutely pathetic. I would not recommend Denonairs to anyone, very very disappointed in debonairs Secunda. I did follow the link as requested on the comment from debonairs and it seems they are not interested in actually getting into contact. Service Delivery Meal type Dinner Service: 1

Shafik Abrahams

5 months ago

Be prepared to wait for your food whether you order online or in store. Staff is disinterested and have a no care attitude. I stopped buying because it was just bad all around. Disappointed to know nothing has changed after ordering again. Don't bother speaking to the manager, she is there but couldn't care less, all she says is ok. Sondag Mahlangu, I asked this guy 3 times whether my order was done, he just said no. Meanwhile, I was staring at my order in the window for a good 20 min before he bothered to check and went on to make excuses even though I asked him to check. Service Take out Meal type Dinner Price per person R 250–300 Food: 1 Service: 1 Atmosphere: 2

Charne Roux

What a useless debonairs. Every experience is fairly terrible with them. But this was the last time I'll support them. Placed an online order at 4h30 pm food arrived ice cold at 6h30pm. Waiting 2 hours is ridiculous. No one answers the phone. Off to the competition. Bye. Food: 3 Service: 1

M B

Service was friendly and quick, because I ordered instore and very early. Service Take out Meal type Breakfast Price per person R 200–250 Food: 4 Service: 4 Atmosphere: 2

Anel Mitton

3 months ago

If I could give them a minus 5 star I would, I ordered 2 pizzas, my husband is on a fishing trip, so for me and my son, the order was wrong, and to add insult to injury, there was a feather inside the sausage of the crammed crust, my son had already ate 2 pieces before I realized they got our order wrong, and needless to say we haven't touched another piece since finding a feather sticking out of the sausage, I felt quite nauseous after that,totally unacceptable!!!!! Meal type Dinner Price per person R 200–250 Food: 1 Service: 1 Atmosphere: 1

Chris Ndlovu

I bought Pizza at Debonairs Total Secunda. Reference order no: #88476563 .Pizza were found burnt, my supper was very embarrassed. So if there's means to replace as is still early you may delivery the other one in replacement of the burnt dough.