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Dairy Queen Grill & Chill Restaurant,Fast food in Champaign

Name: Dairy Queen Grill & Chill
Address: 3602 N Mattis Ave, Champaign, United States
Telephone: 12173732412
Rating: 3.8

Owner not registered

Dairy Queen Grill & Chill

Reviews

#153 From 215 in Champaign

7.5

361 Review

Ambience

7.5/10

Food

7.5/10

Interior

7.5/10

Prices

7.5/10

Service

7.5/10

More details

Price & Cuisine

$$$ Fast Food

Establishment type

Restaurant, Fast food

Features

Seating

Wheelchair Accessible

Information

3602 N Mattis Ave, Champaign, United States

Get direction

Website Dairy Queen Grill & Chill

About

That's a good idea to order tasty hamburgers and nicely cooked chicken strips. This fast food guarantees you good sundaes, biscuits and fudge. Drink the great milkshakes offered here. Dairy Queen is famous for its great service and friendly staff, that is always ready to help you. Pay democratic prices for eating at this place. As most guests affirm, the atmosphere is quiet. Google users who visited this spot state that the most suitable mark is 4.

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Excellent

157

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Date

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Mike

Source:

2 weeks ago

It’s easy to spot when business owners really care or don’t. Here, it feels like they’re only out to make money by serving so-so food. I had the worst, most melted blizzard of my life. Service Take out Meal type Other Price per person $1–10 Food: 1 Service: 1 Atmosphere: 1 Recommended dishes Blizzard

kself007

A month ago

The staff here is super kind, very quick service and my food is always fresh. I wish I could get this kind of service in all the restaurants I go to. They're awesome here. Service Dine in Meal type Dinner Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Blizzard

NYvonda W

2 months ago

Although this DQ is right down the street from me, I will literally drive all the way across town to a different one. Every time I go to this location, all of the staff (especially the one at the window) is extremely rude, and act like they are doing you a favor, despite you supporting their business. One time, after purchasing an item that I didn’t receive, I had to keep going back and forth with the girl at the window before she would give it to me. Horrible attitudes and service!

Janet Hobbs

3 months ago

I had previously enjoyed this restaurant multiple times, but for the last two years, it has been nothing but problems. At our most recent visit, we ordered food to eat there. I had to go back up and ask for the dipping sauce for the pretzel sticks, and was told no it’s on your tray by the cashier. It was not, but she argued with me and wanted to charge me more, until my food was cold, and then realize that it hadn’t been put on the tray. It was still sitting in the window, there was no apology just handed to me, over a small thing of cheese. At the same time my husband and daughter are eating my daughter said her fish was cold, and my husband was unimpressed as well. After multiple occasions of this where you don’t get what you ordered or feel like a thief trying to get the food that you’ve ordered and paid for, I will not be going back. My family will not be going back and I will make sure to tell anyone who asked me not to go to this location. Service Dine in Meal type Lunch Price per person $30–50 Food: 1 Service: 1 Atmosphere: 1

Amanda Wheatley

We've been going to this DQ for awhile now since we live in Mahomet and the one there is closed. At first it was absolutely wonderful staff was friendly and helpful but over the months its changed and I've seen the same staff there all the time. Well tonight went to get a few blizzards for the night, get to the speaker and waited a minute or two ok fine, I honestly will wait if food is good and staff is friendly, however that was not the case. There was a young lady that started taking my order then told me to wait again, when she came back to the speaker i had to repeat what I'd just told her. At the window I don't know if it was the same girl or not but she was very rude and had an attitude, she snatched my card out of my hand and continuously banged the window open against the outside wall. She went to hand me the first of the blizzards and i asked if i could have a drink carrier since there were four blizzards and had to drive back to Mahomet to this she rolled her eyes and sorta slammed the blizzard on the counter to get a lid. I noticed the young man inside also being rough with our other blizzards and jamming them in the carrier. Overall not happy. Service Take out Meal type Other Price per person $1–10 Food: 3 Service: 1 Atmosphere: 1

Rachel Christy

4 months ago

The employee didn't understand the orders coming in and got mad throwing the food in the garbage and yelling at the customer. The man was completely out of line with the customer. While all the commotion was going on, the employees were just holding our food in each other's business instead of just handing us our order. We weren't even involved in the order and yet they wouldn't hand us our food while they were standing around asking what happened, what happened and having personal conversations. Completely unprofessional business. Service Dine in Meal type Other Price per person $10–20 Food: 2 Service: 1 Atmosphere: 3

jocelyn Cook

It's literally the worst dq I've been to. Cashier was rude, and everyone in back was eating right on the line. Everyone seems like they hated their jobs multiple workers on their phones, very unprofessional Food: 2 Service: 1 Atmosphere: 1

Heidi Johnson

6 months ago

Young lady helping us at the Drive-up was extremely rude. I asked for items to go and she gave me a dirty look, rolling her eyes. Then I asked for a receipt and she was even more irritated. Maybe they need to ask what the customer needs instead of the customer having to ask for every little thing. Will not be back! Food: 5 Service: 1 Atmosphere: 1

Nick

Person running the register didn't know the food they had on the menu. The other person who spoke English, working had to come over and take my order. Got a medium dough blizzard. They made sure that they put just enough for a mini blizzard in a medium. Hardly any cookie dough in it. Went up and said something and was told that they put the correct amount in as they were told. Basically got a medium cup full of ice cream. I will drive to another dq from now on!!! Service Dine in Meal type Dinner Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1

Kendell Johnson

A year ago

The only place ever that counts out onion rings in a $10+ dollar meal only to give you 5. Not recommended at all. Definitely overpriced