Dairy Queen Grill & Chill photo-103132795

Dairy Queen Grill & Chill photo-103133278

Dairy Queen Grill & Chill Restaurant,Fast food in Grants Pass

Name: Dairy Queen Grill & Chill
Address: 1674 NW 6th St, Grants Pass, United States
Telephone: 15414768282
Rating: 3.4

Owner not registered

Dairy Queen Grill & Chill

Reviews

#140 From 220 in Grants Pass

6.7

343 Review

Ambience

6.7/10

Food

6.7/10

Interior

6.7/10

Prices

6.7/10

Service

6.7/10

More details

Price & Cuisine

$$$ Fast Food

Establishment type

Restaurant, Fast food

Information

+15414768282

1674 NW 6th St, Grants Pass, United States

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Website Dairy Queen Grill & Chill

About

A number of guests highlight that you can order perfectly cooked chicken sandwiches here. This fast food offers good milkshakes among its drinks. Clients don't like chocolate ice cream at Dairy Queen. This place is famous for its great service and friendly staff, that is always ready to help you. It's usually good to try something new, enjoying the comfortable atmosphere. But google users haven't given this spot a high rating.

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Timothy Willhite

Source:

5 months ago

When I arrived at the location there were people already ordered that looked like they had been waiting for an extended amount of time. It was not tell a group behind me showed up did ANY of the staff acknowledge me or any one in the lobby. I placed a simple order, no extra this or no that. The person that took my order seemed like he did not want to be present or even take an order. I was given my receipt and an empty cup. The drink station was all right even though some of the selections were empty/not filled. I then sat down in plain sight. And started a timer. That's when it all went down hill. Order placed at 12:17. It was not in tell 16 mins later and my order sitting for about 2 to 3 min did I receive it at 12:33. The staff claim they just called my order. Which they did but I don't know what number I was, never told. So when I said something about that the staff told me rudely that my order was "just" called. I said that's not true, as I had a timer going and knew. At no point did the worker attempt any "normal" customer service and did the I am sorry routine. Just rudeness. At this point I knew my food would be warm at best. 13 minutes later I got the sandwich and got a temp of 110. Now this is WELL below the "safe" zone for food. So now the question is did I receive the food already out of the "safe" zone? Or did it fall below in the 13min it was in the box in the bag? With how it felt to the touch I would say before I even got it. Bottom line the POOREST service I had ever received. I have gotten better service from a self checkout kiosk than a real person. Where are your standards DQ? Are you trying to pile drive yourself into the ground? If so keep it up. You will be lucky to see me back. Service Take out Meal type Lunch Price per person $10–20 Food: 2 Service: 1 Atmosphere: 2

Makayla Whitespeare

6 months ago

The flowers they have outside are so beautiful. Bees all over them and it just made me happy to see somewhere with all those big flower bushes. It makes a bigger difference than you'd think! :) But... the customer service this time was very sad. We went in and ordered just a vanilla ice cream and literally stood there for a good 15 minutes waiting for our order. I got their attention and asked how it was going with the order and the reply was that they thought it was a "make later" order so they never started... I was literally standing there waiting in a visible spot. I'm not sure what made them think that I wanted it later but it was definitely a "Should have had a V-8" moment for them. Service Dine in Meal type Other Price per person $1–10 Food: 3 Service: 1 Atmosphere: 4

marisa zabala

A month ago

Slowest service I've ever received at any dairy queen I've ever been to. There is zero reason I should be waiting for over 15 minutes for my burger when I am the only person at the counter and there were only 2 people in the drive thru that whole time with small orders. They ordered after I did but my order sat in the window until both drive thru orders were gone. I've worked a drive thru for minimum wage myself, and I get the whole "act your wage" thing, but this is weak even for that. The place was fairly clean, so I'll give a couple stars for that, but it was not well stocked. The kid at the counter had really fluffy hair and should probably put a net on it to keep it from inevitably getting where it doesn't belong. Nobody wants to see that.

Kelsie Miller

4 months ago

Unfortunately I have given this place a fair shake, gone multiple times because it's the closest to my house. However, this place needs help. You can tell that the owner/operator doesn't care about their establishment. The workers are sweet, but very very young and inexperienced. Went there one night and there were just two 15/16year Olds running the whole place and it was packed. The food ( strip, fries) have consistently been undercooked. The ice cream is okay. But I haven't been to a DQ where I can tell that there is zero supervision, help or support. It's not the kids fault. . . Service Dine in Meal type Dinner Price per person $1–10 Food: 2 Service: 1 Atmosphere: 2

Jason Butler

2 weeks ago

Bad experience ! Two people ordered ahead of me I ordered my food they got there food in about 8 minutes . After about 20 minutes I asked where my food was ? Was told it must have got bumped . To add injury to insult got my food fries cold .there was only 3 people in the restaurant ! To top it off customer asked for key to restroom customer returned key to employee . Employee did not wash hands and continued to handle food and hand out cups !!! Disgusting Service Dine in Meal type Lunch Price per person $10–20

MANDLN MANDLN

Got food poisoning from burger. Server was laughing when he gave me the food, thought that was weird at drive thru. Sick for days after will never ever eat there. I think the server tainted the food. Service Take out Meal type Lunch Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1

M.J. Hall

2 years ago

Not coming back to here that is for sure. We ordered two orders of chicken and they gave us one tiny half filled ranch cup. When I asked for 2 more they said they were fifty cents each. 😶 the one we had wasn't even full.bathrooms shut down too...ugh. not the way to win customers. Service Take out

J P

Very poor customer service drive-thru was not working and had to order at the window and when we did order it took way too long for us to get our food. Once we got our food we need to remind them that we need our drinks and sunday. Never gave us napkins Service Take out Meal type Lunch Price per person $10–20 Food: 4 Service: 1 Atmosphere: 3

420 Bobby

Everything on my order was wrong. Got a 6 piece chicken basket and only got 4, no cheese on my CHEESEBURGER like common. Overall terrible service. DO NOT GO TO THIS LOCATION. If I could put no stars I would. Service Take out Meal type Dinner Price per person $10–20

Dannan Hager

7 months ago

Food isn't good and they service isn't great. I wouldn't go here for a good time. This food is just if you need it not if you want a nice snack. They have good blizzards tho but no energy. Atmosphere was like any other run down fast food place. Not the fun kind of run down either. Sorry dairy queen but not impressed Service Dine in Meal type Lunch Food: 2 Service: 3 Atmosphere: 1