Great drinks, but I strongly recommend quality control on customer service. I’ve been rudely treated here. I asked to tweak my drink 2x because I wasn’t sure the worker heard me and the cashier said, “I already heard you”. When I went back to ask for boba in my drink, I was told, “you didn’t order any”. I asked if it was possible to add it in and said I was willing to pay an extra charge. I was ignored without a response while begrudgingly given a container with boba in it. I respectfully said, “thank you” and received no response. I want to recommend this place to others, but would never want my friends treated like I was here. If management could please train their workers in basic manners and customer service I would gladly return. As a person who works in customer service, I know that I should never give off the impression that I hate my job much less the impression that I have something against a customer. I felt both.
I had this experience 03/11/2024 at 1:05 pm.
Food: 5
Service: 1
Atmosphere: 4
Mango Frappe Yogurt and Avocado Smoothie is the best!😉
Service
Take out
Meal type
Dinner
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Pearl
My daughter and I went to da boba for the first time. I ordered two drinks. One was made incorrectly. I informed the staff. The guy said he didn't make a mistake. I would have to pay for the drink again. I paid a second time for another drink (the correct one) the drink was still made incorrectly. He then offered to remake it a third time for free. By then I was over the whole experience.
Service
Take out
Meal type
Other
Price per person
$20–30
Food: 3
Service: 1
Glad this place is in Santee. I always get their Mango Frappe (Yogurt). It tastes phenomenal! If you are in Santee, this place is a must visit.
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 3
Atmosphere: 4
