Culver’s Restaurant,Fast food in Roscoe

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Reviews
#13 From 52 in Roscoe
8
20 Review
Ambience
8/10
Food
8/10
Interior
8/10
Prices
8/10
Service
8/10
More details
Price & Cuisine
$$$ American, Seafood, Fast Food, Deli
Establishment type
Restaurant, Fast food
About
The truth is that you will really enjoy tasty double burgers, beef and mushrooms. It's time to relax and try good ice cream. This fast food is well known for its great service and friendly staff, that is always ready to help you. Average prices at Culver's are good news for its customers. You may pay your attention to the exotic atmosphere. This place has received Google 4.4 according to the visitors' opinions.
Reviews
20 reviews
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I don't know what it is about this particular Culver's. Every time I go here it's a bad experience. As an African American I have watched several people on a few occasions who have ordered after me get their food before me and I mean large orders at that. Twice the entire line inside has been completely cleared out, and I've been still standing there waiting for my food. On one occasion, all I ordered was a turtle sundae. Several people behind my ordered full family meals got their food and looked at me as I waited there for my sundae. This is my last time at this Culver's. I haven't experienced this at any of the other Culver's. Food: 3 Service: 1 Atmosphere: 1
Food: 3 Service: 1 Atmosphere: 1
Worst service I've ever experienced in an establishment. Teenagers managing teenagers is what I witnessed. Three registers 5 kids behind the counter 5-6 in the kitchen and another 3 at the drive-thru. Yet only one register running, which would have been fine, but taking a double order for an employee to use the 50% off discount on each order. Which is only supposed to be used on one order. Which generated a wait in the dinning room registers. Horribly slow took 20 minutes to get an order just ordered. This location really needs to focus on customer service prior to focusing on employee service. Needless to say this is the worst location in the Northern Illinois area. Couldn't even get the order right. Well Dairy Queen for ice cream and we will get a cheeseburger somewhere else. Service Take out Meal type Dinner Price per person $20–30 Food: 5 Service: 1 Atmosphere: 1 Recommended dishes Vanilla Custard with Cookie Dough
Service Take out Meal type Dinner Price per person $20–30 Food: 5 Service: 1 Atmosphere: 1 Recommended dishes Vanilla Custard with Cookie Dough
Grilled chicken sandwich is so-so. Chicken tenders are great. Mushroom and Swiss burger is a classic good option. Fries might be the best 👌. Pretzel bites with cheese always good. Service Take out Meal type Dinner Price per person $10–20 Food: 4 Service: 5 Atmosphere: 5
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Amber Micka
Source: google
10
A month ago
Very clean inside with people stationed in different areas to insure the restaurants clean and items like napkins, ketchup, etc were accessible and available. Order came out perfectly as well! From start to finish, an excellent experience. Service Dine in Meal type Dinner Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Hamburger
Decent option for the price but recent push to improve the bottom line should not be done in front of customers. Correcting employees for serving sizes and throwing the serving back in the mix is a turn off. Reducing serving size like fires or the amount of meat is turn off. Has been the best location but seems to be on the decline. Food: 4 Service: 5 Atmosphere: 5
avatar
Amber Micka
Source: google
10
A month ago
Service Dine in Meal type Dinner Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Cheese Curds
Food: 4 Service: 5 Atmosphere: 5
Service Take out Meal type Dinner Price per person $10–20 Food: 4 Service: 5 Atmosphere: 5
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