this was a beautiful 5 star dinning restaurant. staff was great like Frosted Flakes. I love crumbl.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Cookies
Ordered online and went to pick up in store. Was told they don't do the order when ordered and it would be 30 min until the next batch of cookies would be ready. When I expressed my frustration since the order was previously placed and already paid for the staff members laughed at me on my way out.
Why order online if you are unable to deliver ordered item when customers arrive to pick them up?
This experience was a huge turn off. It was uncalled for and disrespectful to be treated like that.
Meal type
Other
Food: 1
Service: 1
Atmosphere: 1
This Crumbl is amazing, always a good and fresh selection of sweet treats to stop my sweet tooth in its tracks. The cookies are freaking amazing!!!
Service
Take out
Meal type
Other
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Cookies
I was in yesterday to pick up an online order. When my order was presented to me, it did not look right. I let the young lady know, and she double checked and read off the order. I was apparently at fault for the mistake when I put in my order. She asked me what I had expected, and brought me the other cookie (again, I was at fault, and totally did not expect Crumbl to make things right for my own mistake.) Outstanding customer service, friendly staff that greeted me when I walked in, very clean store, the cookies were delicious, and I will certainly be back! Thank you!
Food: 5
Service: 5
Atmosphere: 5
The customer service is kind welcoming clean very nice store! The cookies have been amazing for the past two weeks I have went very fresh as well I would recommend anyone to go and try for themselves
Positive cookies were large(enough to share). Bought the pick 6 pack brought cost per cookie down a bit from $4.38 each to $21.13 for 6. Not all cookies were warm 2 were definitely from cooler. We were welcomed when we walked in but definitely a " we're forced to say this lol". U order from kiosk. Kids were disappointed when the girl brought our cookies to pick-up counter she than informed us "they ran out of the pop rocks topping that is supposed to be on the cotton candy cookies of which we bought 2 um isn't that part of the tast experience? Maybe a sign before we ordered to be informed. Taste overall was good. Definitely all very sweet, it is a cookie. Favorites were lemon & chocolate brownie? because it cut the sweetness. Fried ice cream was our least favorite. Flavor was lacking in our opinion. Definitely stop in and try it for yourself!
Fantastic cookies! Some of the best you’re likely to ever have, and the varieties change weekly! The service was fast and friendly and ordering off of the tablets was fast and easy. Some people complain about the price being too expensive but the cookies are made with great ingredients and taste delicious. Plus these are very large cookies and can easily be cut into quarters.
Exciting bright and happy place! Who wouldn't be happy around all those delicious cookies!? Fast service, friendly staff, lots of fun watching it all happen. Quick and easy order entry! Delicious huge cookies at a great price!
