I am not impressed. I was so excited to have a crumbl close to home! I've ordered from this location 3 times. At this point I'd rather travel to get warm and soft cookies that actually look like what's on the menu. Never have I experienced a cold cookies or flat hard as a rock cookies, until I tried this location. This past week, I guess someone forgot to finish the Swiss roll icing and the caramel cookie was cold like it was just defrosted or came out of the refrigerator.
Service
Take out
Meal type
Other
Price per person
$20–30
Food: 1
Service: 5
Atmosphere: 5
Went back to get the tres, Leche cake after trying it a few days before. But this time when I got it I was shorted on the topping and the cake was very dry and old! I was so sad as all I had been thinking about was this cake!
Service
Take out
Food: 2
Service: 5
Atmosphere: 5
I ordered cookies ahead to pick up on my way to work for a birthday. When I arrived I was told that they were out of all of their cookies but 1 kind. I don’t understand the point of ordering ahead when your order won’t be filled a nobody even bothered to call me or email me regarding this. The business was still open for another 2 1/2 hours with only one cookie choice and would not be making any more for the evening. I emailed the specific store about this over a week ago and did not even get a response from the store. I will not be visiting this location again because the customer service was not great.
I already sent an email to the location and got no response and the place you told me to go in your response goes nowhere so once again getting nowhere which is fine cause I won’t be returning to this location.
Service
Take out
Meal type
Other
Price per person
$20–30
Food: 4
Service: 1
Atmosphere: 2
I've been getting crumbl cookies for a while now, each week the flavors change but each flavor always tastes amazing definately recommend trying it if you like sweets. Also came in today and got the mystery cookie and a chocolate peanut butter cookie, Brit and Shyanne were very helpful.
We had a very pleasant visit. Addyson treated us very well. She gave my kids stickers and really made them happy today. And the cookies are so good. If you haven't day the Crumbl experience yet, you should absolutely try it out!
The got my order wrong on purpose. They didn't have the cookie I wanted so they just put substitutions with no consideration of allergies or food restrictions.
Service
Take out
Meal type
Other
Price per person
$20–30
Food: 5
Service: 2
Atmosphere: 3
Recommended dishes
Variety of Cookies
This location has professional and kind staff. Cookies are always fresh and delicious.
I hardly ever wait when I place an online order for pick up.
Service
Take out
Meal type
Other
Price per person
$10–20
Food: 5
Service: 4
Atmosphere: 4
Recommended dishes
Variety of Cookies
The cookies are lovely and wonderful it would just be great if the cookies look like they do in the pictures that you guys advertised on the app, every time I show up or I look at your cookies in the shop they look nothing like they do when they're being advertised in the app or anywhere else 😳
Service
Take out
Meal type
Other
Price per person
$1–10
Food: 4
Service: 4
Atmosphere: 5