Cracker Barrel Old Country Store Fast food,Bar in Hammond

Owner not registered
Reviews
#136 From 221 in Hammond
6.9
32 Review
Ambience
6.9/10
Food
6.9/10
Interior
6.9/10
Prices
6.9/10
Service
6.9/10
More details
Price & Cuisine
$$ American
Establishment type
Fast food, Bar
Dietary Restrictions
Vegetarian Friendly, Vegan Options, Gluten Free
About
At this restaurant, try tasty fried chicken, fried catfish and casserole. The cooks here prepare good biscuits, ice cream and French toasts. Visit Cracker Barrel for great coffee or delicious lemonade. This place is famous for its great service and friendly staff, that is always ready to help you. From the visitors' point of view, prices are attractive. The cute decor and homey atmosphere let guests feel relaxed here. Google users are quite generous with this spot: it was granted 4 stars.
Reviews
32 reviews
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Anna Jo
Source: google
4
5 days ago
Ordered carryout to see what all the hype was about - this ain't it. Maybe dine-in is better, but we paid so much for so little... I'm not sure if the portions I got were what they're supposed to be, but the volume of the food itself was NOT worth the money. It not only looked so small in the large container it came in, but it was very far from filling. When I got to my car and checked the bag -not a very far walk from the restaurant- and found the food got tossed around so much due to the empty space in the containers. It looked like they played a game of football with it before handing it to me. My final and biggest disappointment with this order was the missing items. In addition to the entrees, we had two sides and a dessert but we only got one side with a note on the receipt saying they ran out of the rest. This would have been fine IF anyone at any level of the restaurant would have attempted to make it right before I walked out the door, such as offering a substitute or processing a refund right there. They really looked at the receipt, handed it to me, and just expected me to go home and not get what I paid for. I did end up getting a refund, but I received a snarky tone as if I was asking for too much. This is a bad business practice to take advantage of people who may not notice these things. When someone is hungry and willing to spend money at your business, take care of them from the start! It'll make all the difference as to whether or not they come back and give you more business. For me, I'll never order carryout from Cracker Barrel again. Perhaps one day I'll try for dine-in if someone invites me to tag along... at a different location. Service Take out Price per person $10–20 Food: 1 Service: 2 Atmosphere: 2
Service Dine in Meal type Lunch Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Chicken Fried Chicken
I was disappointed in the service that I received today. The food and service have been declining for the last 3 years but this was ridiculous. My server was more in a hurry to get back to the kitchen, which I had a clear shot from my table. He was nice but preoccupied. Each time he went to the kitchen, he quickly looked at his cell phone. The staff was loud. I encourage having fun at work but tone should be factored in. He did walk out often checking to see if people needed to be serviced or checking to see if a manager was coming. The hostess who seated me, should've taken the day off.The atmosphere was unwelcoming and the staff showed no hospitality traits at all. This is a place that serves comfort food but the energy was uncomfortable.My food was lukewarm, the ham was extra salty. I asked for my eggs to be over medium and I received them scrambled. I asked for hot tea with lemon but I didn't receive a spoon or a stirrer. I asked for a to go container but didn't receive a bag. I usually do a lot of browsing and shopping but this time, I just wanted to get out of there before whatever negative energy going around jumped in me. It was fumble after fumble. I won't be going back, enough is enough. Food: 2 Service: 1 Atmosphere: 3
Food was ok not the best just missing something wait was fair service great, but would not be my go-to place Food: 3 Service: 5 Atmosphere: 5
avatar
Anna Jo
Source: google
4
A week ago
Ordered carryout to see what all the hype was about - this ain't it. Maybe dine-in is better, but we paid so much for so little... I'm not sure if the portions I got were what they're supposed to be, but the volume of the food itself was NOT worth the money. It not only looked so small in the large container it came in, but it was very far from filling. When I got to my car and checked the bag -not a very far walk from the restaurant- and found the food got tossed around so much due to the empty space in the containers. It looked like they played a game of football with it before handing it to me. My final and biggest disappointment with this order was the missing items. In addition to the entrees, we had two sides and a dessert but we only got one side with a note on the receipt saying they ran out of the rest. This would have been fine IF anyone at any level of the restaurant would have attempted to make it right before I walked out the door, such as offering a substitute or processing a refund right there. They really looked at the receipt, handed it to me, and just expected me to go home and not get what I paid for. I did end up getting a refund, but I received a snarky tone as if I was asking for too much. This is a bad business practice to take advantage of people who may not notice these things. When someone is hungry and willing to spend money at your business, take care of them from the start! It'll make all the difference as to whether or not they come back and give you more business. For me, I'll never order carryout from Cracker Barrel again. Perhaps one day I'll try for dine-in if someone invites me to tag along... at a different location. Service Take out Price per person $10–20 Food: 1 Service: 2 Atmosphere: 2
Tried the new Golden Carolina BBQ Chicken Tenders meal and they were delicious! Glad I had the sauce on the side as it has a heavy mustard flavor versus a traditional BBQ sauce taste. Service from Renee was great! Love the atmosphere in Cracker Barrel. Service Dine in Meal type Dinner Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes French Toast
avatar
Anna Jo
Source: google
4
A week ago
Service Take out Price per person $10–20 Food: 1 Service: 2 Atmosphere: 2
Service Dine in Meal type Dinner Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes French Toast
avatar
T Williams
Source: google
10
A week ago
Service Delivery Meal type Dinner Price per person $20–30 Food: 5 Service: 5 Atmosphere: 5
Service Dine in Meal type Breakfast Price per person $10–20 Food: 2 Service: 1 Atmosphere: 3
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