Stumbled upon this Crack’d kitchen after going to the food court in the Northshore Mall and nothing looked appetizing. So we did a quick google search and chose this place. It’s only a 7 min drive from the mall and well worth it!
We ordered the classic chicken sandwich with a side salad and crispy fries. The ingredients looked fresh and presentation was excellent. Staff was attentive and friendly.
Ditch the fast food restaurants and come here instead.
I'd recommend this place for a quick bite to eat.
Service
Dine in
Meal type
Lunch
Price per person
$30–50
Food: 5
Service: 5
Atmosphere: 5
Got the woodsman and hash browns. Food was excellent and fresh. Those hash browns and ketchup were on another level! The food had nothing on Jonathan though. His customer service was top tier. Super friendly and nice and extremely helpful with answering questions and getting anything we needed!! Even if the food wasn’t that good(which the food was perfection) we would come back just because of Jonathan!!
Service
Dine in
Meal type
Breakfast
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Hash Browns
Fast from scratch? Pretty freaking close! Crack'd makes their menu items from scratch and it shines through in their offerings. Don't plan on eating low calorie here. It's all about big taste and amazing pairings.
I had sweet and spicy chicken with a cereal milk latte. The chicken is brined for 24 hours before breading and frying, then topped with cheddar cheese, Sriracha honey aioli, bacon, lettuce, tomato, and nectar of the Gods. It was crispy, sweet, the perfect amount of heat that allowed flavors to still come through and was not overly sauced up like a lot of these sandwiches go. Perfectly balanced flavors so you can enjoy each bite.
The cereal milk latte..... imagine cinnamon toast crunch cereal milk in your espresso. Because it's literally that. They infuse whole milk with actual cinnamon toast crunch cereal (removing all the soggy squares!) and use that as your milk in your iced latte 🤯 Just order it and thank me later.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
From the customer side, sure things look great. But this place is run by a bunch of up tight micro managers who don’t care about their employees. They punish you if you try to take time off. For example, you work for them for 2 years and your cat dies:( well you get fired! And have to find out from another employee?How bout that?? Don’t eat here. Don’t work here. This place will suck your soul out.
Food: 1
Service: 1
Atmosphere: 1
CRACK'D is almost 5 star worthy, but not quite. I've been here several times and just about everything ordered is super tasty, fresh, hot, all the things. However, where they fail is their to go orders. I've started to just expect that something will be wrong, the wrong side item, the missing sauce, the ignored modification. Totally frustrating and no matter how good your food is, the latter is enough to keep me away when I'm paying premium. Seems easy enough to fix, hopefully they do, even more frustrating after a tip is left (BTW, it's time to remove these tip options, that was a COVID thing and it's over).
Food is pretty good. Service is terrible. I ordered using online app because I am tired of my order being wrong. I figured there is less chance of miscommunication this way. After picking up order and driving back home I discovered my order was missing an item. I called store and reported this. Woman was very nice and said she would credit my credit card ( it’s been over a week and they didn’t) she also asked for my email and offered to send me a coupon for furore purchases which I dont even care about but I never received that either. Also interesting how they prompt you for a tip (18%, 20%, or 22%) for service on take out orders where you can’t even judge their service.
Service
Take out
Meal type
Breakfast
Price per person
$50–100
Food: 4
Service: 1
Recommended dishes
Breakfast Sandwich
Not a lot of seating and it can be quite loud but the food is good. I got a breakfast bowl that had a bit too much sweet potatoe; I could have gone for more protein.
Service
Dine in
Meal type
Brunch
Price per person
$10–20
Food: 4
Service: 5
Atmosphere: 3
Crack'd is clearly using superior ingredients. Combine that w/ a talented staff and you have the best breakfast sandwiches available in the northeast. Highly recommend.
Service
Take out
Meal type
Breakfast
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 4
Recommended dishes
Breakfast Sandwich
A great find to start our day! They have many options to suit everyone in the family! Great egg sandwiches and great coffee!
Service
Dine in
Meal type
Breakfast
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Breakfast Sandwich
My GF suggested we try it. The food was real good, fresh. I'm pretty sure I had the Bacon Jack. It was a mealtime! The service was fantastic. It's a little small inside but, bright, clean with a cute motif. It seems popular with the younger crowd. Not judging but, some seemed to be experiencing the bite of the dog from the night before. I watch one poor lass try to get behind the wheel of the wrong white Jeep. So there was entertainment too. Sure! I'll be back.
Service
Dine in
Meal type
Breakfast
Price per person
$10–20
Food: 4
Service: 4
Atmosphere: 3
Recommended dishes
Bacon Egg and Cheese
