Cold Stone Creamery Restaurant in Lexington

Owner not registered
Reviews
#519 From 1278 in Lexington
8.3
171 Review
Ambience
8.3/10
Food
8.3/10
Interior
8.3/10
Prices
8.3/10
Service
8.3/10
More details
Price & Cuisine
$$ Dessert
Establishment type
Restaurant
About
Order and taste good pies and make a post on Instagram. Tasty ice cream and nicely cooked waffles are the best dishes. This confectionary restaurant is well known for its great service and friendly staff, that is always ready to help you. Cold Stone Creamery offers you low prices for appetizing meals. Google users awarded this place 4.4.
Reviews
171 reviews
Rating
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Craig B.
Source: google
2
A week ago
Food: 5 Service: 4 Atmosphere: 1
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Liam Connors
Source: google
8
4 months ago
Service Take out Food: 5 Service: 3 Atmosphere: 4
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Craig B.
Source: google
2
2 weeks ago
Food: 5 Service: 4 Atmosphere: 1
Service Take out Meal type Other Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5
Service Take out Meal type Other Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Surrender to Strawberry
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Craig B.
Source: google
2
A week ago
I'm surprised these reviews aren't focused on the fact that the inside of this store smells like spoiled milk with a side of sewage. It's very bad and immediately noticeable. We visited this store months ago (6 months maybe) and the terrible smell was there. We tried it again yesterday thinking it has SURELY been addressed. Nope -- still smells like month-old spoiled milk combined with backed-up sewage. If there's a manager working in that store, they must have a permanent sinus infection if they aren't noticing the foul smell. I feel awful for the staff that must be nauseated after spending hours with that smell. The ice cream is good, but my family won't go back to this store until whatever is going on in there is sorted out and the place is cleaned up. Please close the store for a day or so, deep clean, call a plumber, and get it fixed. Food: 5 Service: 4 Atmosphere: 1
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Tony Skeans
Source: google
10
6 months ago
Excellent customer service and a nice little location. Very comfortable and a great outdoor space. Nice place to kill twenty minutes and 400 calories.
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Anthony Chaney
Source: google
10
5 months ago
Recently purchased a custom ice cream birthday cake from the Sir Barton store. Ordered and purchased on-line. When I went to pick it up, had issues applying my earned rewards which did not make me happy. The store manager immediately went above and beyond to address the issue and he ensured I was 100% satisfied with the resolution. I am highly impressed and love their ice cream and fabulous ice cream cakes--best in town!! They have certainly gained my business as a satisfied and loyal customer!! Highly recommend!!
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Hope Lex
Source: google
2
10 months ago
Paid for 3 "ours," their version of quart for delivery. I got 1 pint, 1 quart with only 2/3 full, and 1 cup/bowl hidden in a quart-sized tub. They don't answer their phone. This is NOT acceptable.
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Liam Connors
Source: google
8
4 months ago
Cold stone creamery, where do I begin? Your portions are extremely large and cannot possibly be eaten in one sitting. There are two locations in Kentucky that I know of and I've been to both. Both locations have pretty good customer service and consistent portion sizes. I like the choice of placement. They are near other places to eat which makes it a great dessert option. An overall good experience. Service Take out Food: 5 Service: 3 Atmosphere: 4
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