Cold Stone Creamery Restaurant in State College

Name: Cold Stone Creamery
Address: 321 E Beaver Ave, State College, United States
Telephone: 18142726585
Rating: 3.1

Owner not registered

Cold Stone Creamery

Reviews

#97 From 218 in State College

6.2

10 Review

Ambience

6.2/10

Food

6.2/10

Interior

6.2/10

Prices

6.2/10

Service

6.2/10

More details

Price & Cuisine

$$ Dessert

Establishment type

Restaurant

Features

Takeout

Wheelchair Accessible

Information

321 E Beaver Ave, State College, United States

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Website Cold Stone Creamery

About

In case the rain took you by surprise during the promenade around Penn State University, stop by Cold Stone Creamery. That's a nice idea to order nicely cooked penne pasta. Clients can eat tasty ice cream, cheesecakes and chocolate custard at this place. It's time to degustate great chocolate frappe or delicious iced coffee. This spot is famous for its great service and friendly staff, that is always ready to help you. Cold Stone Creamery is ranked 4.3 within the Google grading system.

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Sierra Karge

Source:

2 months ago

Have been a satisfied cold stone customer until lately. My last two visits have been HORRIBLE. I will not return, will not. We went tonight December 30 and the 29th, and the worker was truthfully incompetent. I told her my phone number for my rewards account three times and she still didn’t understand and had me look behind the counter to make sure she understood me. We got it pulled up and then she didn’t understand because I didn’t have rewards point to redeem, and had to explain to her that yes I don’t but each purchase gives me rewards points. She could not get my gift card number entered properly so after standing there for 15 minutes I just paid the total and left. The customer service was previously amazing, but until this worker gets some help I will not be returning. Food: 3 Service: 1 Atmosphere: 1

Aimee Fowler

A month ago

Well, on the review I had to select take out-because there were no chairs. When we moved here we were happy to find a cold stone. My family was excited to have ice cream-which we ate in the car-on a freezing night in Jan. They site some COVID related reason, seems lazy and ridiculous to me. Service Take out Meal type Other Price per person $1–10

Tom Bright

7 months ago

Good ice cream and friendly staff. I want to particularly commend the honesty of one of the employees. I didn't get his name but he was working the evening of 12 July. I inadvertantly entered the cost of the ice cream in the tip window on the card reader. He immediately noticed my mistake and refunded me that amount and then ran the charge again. This might seem like a small thing, but I know for a fact it wouldn't happen at other shops. Bravo to him.

Dom H

11 months ago

I manage local businesses, sometimes like to reward my employees with ice cream from here, we’ve been doing this for years. Lately, some employees started not wanting to go get the ice cream because we would walk in with a list of the order and the workers would get overwhelmed and become rude. Tonight I sent someone to go get six orders. I got a call after a half an hour of waiting in line, saying that they were done making shakes for the night. I walked over to see if I can figure it out, and saw that all the lights were turned out, so they would appear closed from the outside. After standing in the front of the line for about 10 minutes, in the dark, someone finally told me that there was nothing they could do. I asked what would’ve happened if I ordered online and she said she didn’t know. This was hours before close. I understand staffing issues, and it’s a college town but this seems to be a repeating issue that I hope could get fixed.

Joy W.

A year ago

I LOVE Cold Stone Creamery! The owners are great & the ice cream is delicious! We don't usually go at busy times, but for those who had to wait, please understand workers are hard to find these days & they do their best to accommodate their customers.

Christopher Kennedy

Waited 40min for the only working to make the order i had for Doordarshan. SUPER SLOW. Did not talk or interact with customers. Refused to work at a normal pace. Very very bad service. Recommend finding somewhere else.

Sarah

10 months ago

Wow amazing after going to 2 other places first i was very happy to find the most amazing banana chocolate milkshake and my son said 5 stars for his chocolate reese milkshake will be back!

Rachel Reid

I understand that college students go there and it can get crowded, however my family and I stood in the same spot for almost 20 mins. The poor kid who was working ( mind you it was almost closing time..we were there about an hour) was doing EVERYTHING himself. Getting the orders, taking payments , the pickups and he was the only one. Another worker showed up when the time to close was coming closer and that is when the line stopped moving. What was done to this poor kid on a Saturday night near closing time was just wrong.

Miranda Flores-Ross

4 years ago

I got a b1g1 coupon in the mail and decided to go with my boyfriend. It's a very sweet shop. Not too big, but still with plenty of room. I love all the choices and the staff was very nice. The one who helped us was very patient and didn't try to rush me to make up my mind. Overall a great place to visit!

Mary Wong

3 years ago

We ordered the coffee lover’s ice cream cake a few times and it was amazing! It is a custom order cake that will take a few days to make but worth the wait. The owners are very personable too. Great service.