Cold Stone Creamery Restaurant in Twentynine Palms

Name: Cold Stone Creamery
Address: 6485 Adobe Rd, Twentynine Palms, United States
Telephone: 17603617777
Rating: 3.3

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United States

Establishments

Cold Stone Creamery

Reviews

#48 From 93 in Twentynine Palms

6.5

17 Review

Ambience

6.5/10

Food

6.5/10

Interior

6.5/10

Prices

6.5/10

Service

6.5/10

More details

Price & Cuisine

$$ Dessert

Establishment type

Restaurant

Features

Wheelchair Accessible

Information

6485 Adobe Rd, Twentynine Palms, United States

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Website Cold Stone Creamery

About

This fast food serves good ice cream, chocolate custard and creamy cakes. Based on the visitors' opinions, waiters offer great chocolate frappe, coffee or smoothies. Cold Stone Creamery is well known for its great service and friendly staff, that is always ready to help you. Google users who visited this place state that the most suitable mark is 4.

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Andrea Lin

Source:

2 days ago

Food: 5 Service: 5 Atmosphere: 5

Andrea Lin

Source:

3 days ago

Food: 5 Service: 5 Atmosphere: 5

Linda Wilson

Source:

A week ago

The only reason for 1 Star is the selection options. I wish this location would think about customers that like sorbets and sherbet. Since opening your doors, I have never seen a sherbet available (I'm not sure Colds Stones has Sherbet), and you've only had one sorbet flavor, Watermelon. Personally, I can't stand that flavor. Each time I go into your location, I walk right back out. I can not enjoy ice cream anymore, but a refreshing citrus or berry flavor sorbet would be nice. I know other locations have different flavors. How about switching it up? Maybe think about your non dairy, vegetarian/vegan customers a little more! Just a thought

Desert Videos

Source:

A month ago

The lady Randy is so rude. I showed up at 7:53 and doors were locked and sign states they close at 8:00 pm. I am a customer and I only asked why they were closed. She could said sorry we are closed, but she had to scream at me and being rude, I took a picture of her and the sarcastic woman even posed as if she did not care. Why would anyone work in customer service fields if they lack a positive friendly attitude. She is definitely not getting my business nor from my company as long as Cold Stone keeps her working there. All I wanted was to consume and purchase from Coldstone. Great job Randy you are definitely the worst customer service. Service Take out Food: 4 Service: 5 Atmosphere: 1

Desert Videos

Source:

A month ago

Service Take out Food: 4 Service: 5 Atmosphere: 1

Steve Parkinson

Source:

2 months ago

The staff were friendly and helpful. What a weird and uninviting place though. There is an obnoxiously loud air knife which activates each time the door is open, more on that later. This is a combo rocky mountain chocolate, cold stone and gift shop. The cold stone is pretty standard as far as ordering and taste. However, once you have your treat, the store layout invites you to leave. All the tables are pushed together in two clumps. There are only a few chairs at these executive meeting room size clusters of tables. And no, they chairs aren't on the tables as if they are cleaning, they are nowhere to be seen. One group of three tables immediately adjacent the door is where we sat, the smallest cluster of tables. Cue the air knife racket each time someone enters or exit the shop. I preferred the Metallica which was playing in the shop over the air knife racket. Yes, the 🎶 you will enjoy is hard rock and metal. Don't worry though, you will be too distracted trying to eat your ice cream with the most pathetic plastic spoon ever manufactured to worry about the music and machine noise. Remember Gumby? This spoon has the same strength to scoop your next bite as a spoon made of recycled Gumby. Enjoy! Service Dine in Meal type Other Price per person $10–20 Food: 2 Service: 4 Atmosphere: 2

Steve Parkinson

Source:

2 months ago

Service Dine in Meal type Other Price per person $10–20 Food: 2 Service: 4 Atmosphere: 2

Zeriuah Maple

Source:

4 months ago

I love coming in here whether it’s for door dash or personal enjoyment because of the customer service! Shanna and Teressa always make sure my orders are ready & take care of anything else i may need undoubtedly, with a smile! Food: 4 Service: 5 Atmosphere: 5

Rhiannon Bagley

Source:

4 months ago

The service is always great. Every time I come in Shanna gets the order right every time. I love seeing her there. Price per person $10–20 Food: 5 Service: 5

Jayme Hewitt

Source:

4 months ago

Delicious Ice-cream!!! The Staff is professional and friendly and the place was clean/tidy. Food: 5 Service: 5 Atmosphere: 5

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